Description:

Talentek by Hubtek is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. We support companies through our Talent and Technology services.
We have been impacting the world since 2018, and we want to keep pushing ourselves to become the brightest minds in our field and better serve our customers.
As a Customer Care Support, you will support different customers and patients related to the heath field.
Some of your responsibilities are but are not limited to:

• Provide compassionate and professional support to clients.
• Respond to client inquiries via high-volume calls and emails, ensuring timely and effective communication.
• Act as a liaison between clients and the organization, ensuring needs are met with kindness and assertiveness.
• Manage and prioritize multiple tasks daily, maintaining attention to detail.
• Accurately input data and manage records effectively
• Utilize and navigate multiple software programs to maintain efficient operations.
• Assist with insurance billing and other alternative tasks as needed.

Requirements:

What would help you succeed:

• Believe and love what you do.
• Teamwork.
• Customer Service skills.
• Meet or exceed weekly goals.

Minimum requirements:

• Studies: High School Degree.
• Experience: at least 1 year of experience in customer service, health services experience would be a plus.

Bonus: Experience managing websites, marketing background, experience with Canva and social media management, any type of IT or technical background that could assist the client.
Language: Advanced English skills, C1 level preferred
Perks:

• Schedule: Monday to Friday 7:00 AM - 4:00 PM.
• Contract: Indefinite term contract + benefits
• Places: Remote Colombia.
• Salary: $ 4'000.000

Would you like to work for a company that is among the 100 tech companies recognized by Freight Waves in the United States supply chain industry?