Description:

Talentek by Hubtek is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. We support companies through our Talent and Technology services.
We have been impacting the world since 2018 and we want to keep pushing ourselves to become the brightest minds in our field and better serve our customers.
In our modern offices, we provide different amenities such as casual attire and free beverages. Additionally, our benefits include a health plan, gym membership, well-being platform, digital gift cards, or home medical services.
As an Operations Support, you will analyze, interpret data, and provide logistics information to aid cost-effective, efficient, timely, and high-quality logistics solutions.
Some of your responsibilities are but are not limited to:

• Track and trace loads and update their status in the systems (loadboards, portals and TMS).
• Confirm that drivers are on the move and adhering to schedule.
• Dispatch trucks for pickups and deliveries.
• Take care of expedite shipments.
• Track specific shipments every 2 hours.
• Keep customers informed with timely updates on shipment progress.

Requirements:

What would help you succeed:

• Believe and love what you do.
• Sense of Urgency.
• Discipline.
• Responsible.
• Good customer service skills.

Minimum requirements:

• Studies: International Business, Business Administration, Foreign Languages, Logistics, Accounting, Finance, or administrative related.
• Experience: Minimum of 1 year in bilingual customer service, handling inbound and/or outbound calls, or similar phone-based support roles. Experience in logistics is a plus.
• Language: Good English skills. B2+ or higher is preferred.

Perks:

• Schedule: Saturday, Sunday and Monday 8:00 a.m. to 5:00 p.m., following the American Calendar.
• Contract: Indefinite term contract + Benefits.
• Location: Only for Colombia. This position is 100% remote.
• Salary: $2.200.000 COP.

Would you like to be part of a company that belongs to the 100 tech companies recognized by Freight Waves in the supply chain industry in the United States?