Costa Rica Job Openings
CRA-JLL - Costa Rica
Technical Business Analyst
Belén
FULL TIME
August 27, 2024
As we shift from a regional to a global model, we are seizing the opportunity to take our organization and content to the next level. The ideal candidate will have experience as the key interface between the users and the real interest in creating new solutions. You will be joining a fast-paced and exciting environment, where you will work with multidisciplinary teams to create solutions that meet the company's strategic goals.
Responsibilities
Requirements
Responsibilities
- Drive requirements and translate to functional specifications for design and development for GREF Hub and Building pages
- Prioritize and manage backlog for effective release
- Build, design, modify and optimize web pages/sites for evolving business needs.
- Maintain communication with team members and supervisors concerning the direction of the Wiki and COREx
- Perform routine site and content audits, as well as ongoing maintenance, on an as-needed basis on Hub and COREx
- Develop and maintain code to ensure site functionality, implementing feature enhancements as identified
- Define quality standards for all pages, content and accountable for project delivery
- Act aspoint of contact for Hub customers and manage team email inbox
- Ensure Content Owners, Editors, and Developers understand quality expectations of the wiki and building pages
- Review page content and ensure it meets quality standards as defined by Style Guide and request requirements
- Ensure new features / workflows meet requirements (UAT) and are functional in production environment
- Drive page launches including working with global communications team, executives, and other product management team members
- Monitor site usage through GREF Hub Analytics Dashboard and answer stakeholder questions
- Ensure all audits and activities are baselined so progress and impact can be reported against action taken
- Improve customer facing processes for the Hub and Building pages
- Execute objectives of the roadmap
- Act as a product evangelist to build awareness and understanding
- No direct line people management/supervision responsibilities in this particular role
Requirements
- High attention to details, strong interpersonal skills, a natural collaborator, proactive, and always congenial with coworkers, clients, leaders, and customers alike
- Ability to work independently and manage time efficiently
- Solution-oriented and high-level programming skill including API development/maintenance
- Excellent requirements gathering and documentation skills
- Ability to remain highly-effective in a remote and global environment while demonstrating cultural sensitivity and a willingness to work outside of normal business hours when necessary
- The passion and determination to turn ideas and visualizations into finished products
- Solid organizational and time management skills, extremely detail-oriented, and a capacity to prioritize in a complex, fast-paced environment
- Strong problem-solving skills and willingness to roll up one’s sleeves to get the job done
- Experience creating detailed reports and giving presentations
- Excellent written and verbal communication skills
- Fluency in English is required
- Must have HTML and CSS programming experience
- Experience in building, creating, and designing websites or landing pages like x Wiki open-source platform is a required
- Previous experience in web development or other related fields is preferred
- A bachelor’s degree in business, Science or Arts is preferred
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