Czech Republic Job Openings
Ricardo
Sales Support Analyst
Prague
August 22, 2024
Role: Sales Support Analyst
Our vision is to create a safe and sustainable world
Role Purpose
We encourage you to apply if you have the following
- Strong interpersonal skills, recognising the importance of relationship building with different stakeholders (particularly important in supporting the development of new growth focusses across the various practice areas).
- Excellent oral and written communication skills, including the ability to communicate with many audiences.
- Ability to problem solve, work independently and use initiative
- Versatile and adaptable, able to operate under pressure.
- Ability to deliver in a Matrix environment.
- High level of attention to detail, particularly in managing bid submissions and maintaining accurate records.
- Knowledge of the capabilities of the different practices and business units would be preferable.
- Experience in supporting Framework Agreements and maintaining appropriate records.
- Proficient in using CRM systems and the Microsoft Office Suite, with an emphasis on data accuracy and reporting.
Your role will involve
- Management of the submission of bids
- Own and maintain tender tracking services, including capturing and recording opportunity details; disseminating to the relevant business areas; monitoring and updating opportunity status in the tender tracker, document control and generating reports to support business intelligence and decision-making
- Maintenance of up-to-date company information & documents for various entities.
- Ad hoc reporting to support business intelligence around our sales cycles/win rates/lead generation/sales process etc.
- New supplier registrations – For example new customer/suppliers forms.
- Supplier questionnaires – For example new supplier questions from new customers or existing customers.
- Customer evaluation forms.
- Liaise with Sales teams, Finance teams and commercial teams to deal with country set-up/entity queries and proactively resolve support issues within agreed deadlines/targets.
- Oversee the management of supplier portals, including new supplier registrations and maintaining supplier questionnaires, ensuring all information is current and accurate.
- Continuously seeking out opportunities to automate and improve the efficiency of bid submission, portal management and document retention processes.
- Maintaining inboxes, ensuring timely responses and efficient handling of inquiries related to tender opportunities.
We will encourage you to use your passion and expertise to make a positive impact through the projects you work on. Your knowledge and desire to bring about change will be invaluable in helping deliver innovative solutions that support communities across the globe in becoming safer and more sustainable.
Work life balance
Benefits
Diversity, Equality, and Inclusion statement
Next steps
Ricardo is a Disability confident employer please advise the recruitment team via recruit@ricardo.com if you require any adjustments to support you throughout the recruitment process.
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