Czech Republic Job Openings
NN Group
Salesforce Business Analyst
Prague
FULL TIME
November 12, 2024
- Support of CRM activities.
- Centralized development, creating an architecture and setting up the technical parameters, implementation of Salesforce functionality.
- Ensuring technical excellence/QA capability for country developed features to ensure integrity, infuse best practice knowledge, share latest developments.
- Increasing BU’s involvement in areas of Financial Services Cloud and Marketing Cloud.
- After the upstream process is completed, the work will move to the country teams that will execute locally.
- Creating a single view of the backlog(s), transparent for all BUs and aligned to local roadmaps.
- Analyzing of As-is and conducting workshops with business SMEs and POs to understand the functional needs
- Documenting functional requirements in Azure
- Documentation of new process flows in Visio/Drawio
- Reviewing and adjusting backlog refinement activities together with POs, SMEs
- Creating user stories including acceptance criteria in Azure
- Acting as Scrum Team member for other backlog activities, e.g. preparation and execution demo for stakeholders acceptance
- Preparation of testing scenarios and support in testing
- Take a formal sign off from relevant stakeholders for feature acceptance
- Salesforce Financial Services Cloud, Sales Cloud
- Previous experience with Agile
- Familiar with sales and service business processes
- Any visualization tool like Microsoft Visio/ drawio
- Salesforce Service Cloud
- Experience in insurance
- Salesforce Certifications: Salesforce Business Analyst/ Salesforce Administrator
- Be a part of the newly built international team
- Unique projects - newest technologies and global impact of our solutions
- Home office, 5 weeks of vacation, and 5 annual sick days
- 3% employer supplemental pension monthly contribution
- Individual budget for your education (hard and soft skills, Language courses)
- Meal contribution, Cafeteria program, monthly home office allowance
- Multisport card, partnership with various companies (Makro, Datart, Sony, Electrolux…)
- i Phone 11, personal Office 365 License, O2 Family discounts
- Volunteering days to support our community
- Employee referral bonuses to encourage the addition of great new people to the team
- Amazing working space near Anděl
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View Job Description
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