• Fluent Spanish & English
• Previous Account Receivables, Account Payable, Customer Care, or other customer facing department experience
• Extensive knowledge of Finance and Accounting
• Direct and concise communication skills
• Strong record of managing customers’ disputes.
• Able to present in front of different audiences, from payable analysts to CEOs
• Proficient in Excel

Amazon Finance Operations is looking for an Accounts Receivables Analyst to support our continued EU expansion within cloud infrastructure services (AWS). The successful candidate will be responsible for cash collection operations in cooperation with our local sales and finance management.

Key job responsibilities

• Research, analyze and resolve the Customer’s inquiries and payment blockers
• Reconcile AR balances, manage and resolve every financial discrepancy between our and Customers’ accounts
• Earn customers’ and peers’ trust and build long-lasting relationship
• Participate to cross functional and process improvement projects
• Create and implement standard operating procedures and process workflows. Analyze, recommend and implement process improvements
• Collaborate with the Global Finance Operations team, stakeholders and internal business partners in other world’s regions
• Timely report via weekly metrics and provide status updates on customers’ accounts and projects
• Participate in operational excellence activities
• Continually look at ways to improve the customer experience
• Degree in Finance, Accounting, Business Studies or other directly related areas
• SQL and Business Intelligence tools
• Additional European Language

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.