• Business Continuity Planning
  • Support the Digital and Technology department in developing a business continuity strategy that ensures that key business processes can continue or recover quickly in the event of a crisis.
  • Coordinate risk assessments and business impact analysis to identify potential threats and vulnerabilities to key systems and data.
• Crisis Management & Disaster Recovery
  • Establish and lead a cross-functions crisis management team within Digital and Technology.
  • Support the development of crisis response and disaster recovery plans to minimize the impact of disruption on digital operations.
• Incident Response
  • Working closely with the Security Operations Team oversee the development and maintenance of local plans aligned with the central Incident response process.
• Training & Awareness
  • Conduct training sessions and drills to ensure that employees are prepared to respond effectively to crises and disruptions.
  • Foster a culture of awareness and vigilance regarding business continuity and crisis management throughout the Digital and Technology organization.
• Policy Development
  • Develop and update Digital & Technology business continuity and crisis management policies and procedures in alignment with industry good practices and regulatory requirements.
  • Ensure compliance with relevant standards and regulations.
• Collaboration and Communication:
  • Collaborate with Digital & Technology leaders, Global Compliance Business Continuity and external partners to ensure alignment of business continuity and crisis management efforts with organizational goals.
  • Establish and maintain effective communication channels to facilitate quick and accurate information exchange during incidents.
    
    

• Bachelor's degree in IT, Business, or a related field; Master's degree or relevant certifications (e.g., CBCP, CISM, CRISC, ISO22301) is a plus.
• Proven experience in developing and implementing IT business continuity, disaster recovery and crisis management plans.
• Strong understanding of Digital & IT infrastructure, risk management, and security best practices.
• Excellent leadership and communication skills.
• Ability to remain calm and make effective decisions during high-pressure situations.
• Familiarity with relevant laws, regulations, and standards related to business continuity and crisis management.