Customer Solutions Specialist / Sales Executive
Are you passionate about software technology and Human Behavior Research? Do you thrive in an entrepreneurial environment? Do you love sales and an exciting sales environment where teamwork is key to success and want to help a business grow to its full potential? Then we are looking for you!


About Us:
Founded in 2005, i Motions has developed the world’s leading human behavior software platform. More than 1,500 organizations around the world - from leading academic institutions to global brands to highly-respected healthcare organizations - use i Motions to access real-time and non-conscious emotional, cognitive and behavioral data. By integrating and synchronizing all types of sensors into a single platform, i Motions provides researchers with access to deeper and richer insights - and the most complete picture of human behavior.


Position Overview:
i Motions is searching for a driven Customer Solutions Specialist/ Sales Executive with a consultative selling mindset and passion for software and hardware technology to join our growing team.

We're looking for a sales consultant with resilience, someone who's prepared to work with straight talking clients and not afraid to be knocked back a few times before you have any success. You need to build strong relationships with corporate decision makers and academic professors to sell our products and services. The ideal individual will have complex B2B sales experience selling to commercial companies and/or higher education with a proven track record of meeting targets. You'll work for a globally respected brand within the research industry, stationed in our modern global HQ office with great colleagues and awesome sales spirit.

As a Customer Solutions Specialist you'll ensure our researcher clients are set up for success by aligning our software, hardware, and service solutions to their needs. You'll do this by driving inbound leads from qualification to close, leveraging our expert technical and scientific teams along the way. Those who thrive in this role are proactive, organized in their sales processes, and driven by the success of our clients.
You will also secure appointments and conduct product demonstrations online and offline in conjunction with our product specialist team of neuroscientists; and follow up appropriately with all contacts. You will possess or archive insight about complex software technology and Human AI.


Essential Duties:

• Create customized quotes based on a consultative selling approach.
• Build presentations for large groups of decision makers and drive actionable outcomes.
• Track and update customer sales information and status of pipelines in Salesforce CRM
• Monitor customer, market, and competitor activity and provide feedback to leadership.
• Ensure handoffs to Customer Success Managers so they are successful and exceed customer's satisfaction and expectations.
• Travel is required but the position will be based out of Copenhagen, Denmark

Qualifications:

• Bachelor’s degree
• 3+ years’ experience driving sales in fast-paced technology environment (Higher education sales, Ed Tech strongly preferred)
• Demonstrated success in technical product sales and interest in innovative technology
• Strong interpersonal skills, ability to clearly communicate both via phone and in written format to some of the sharpest minds in the world.
• Superb customer service and relationship building capabilities.
• Results-oriented team player, holds him or herself accountable for performance, takes absolute ownership, and champions all aspects of the sales process.
• Prior experience with Salesforce CRM is highly preferred.
• Experience working with a start-up environment.
• Proficient knowledge of Microsoft Office suite.
• Neuroscience or biosensor knowledge/ experience a big plus.

Benefits:

• Workplace full of passionate people driven by a mission to change the world and supporting groundbreaking research.
• Professional development and advancement opportunities in a growing company
• Competitive salary, commission, and pensionplan