Denmark Job Openings

Nexi Germany GmbH

CRM Specialist and analyst

FULL TIME

October 2, 2024

Why join us in 2024?
Think of the digital tools we use daily - from virtual shopping to contactless payments. They're shaping our future. Join us to influence the future of digital banking in an innovative environment. With our global merger, the opportunities for personal growth and collaboration are immense.

If you join us in the role of CRM Specialist & Analyst, this is what you can expect from us:

Attractive Salary & Competitive Package: We value your expertise and ensure you’re rewarded for your contributions.
Comprehensive Training & Support: Receive well-structured training and continuous guidance from your manager.
Hybrid Work Environment: Enjoy the flexibility of hybrid working, with an expectation of mainly being in the office.
Flexible Work Hours: We understand the importance of work-life balance.
Home Equipment Allowance: Get the resources you need to work comfortably from home.
Necessary Equipment Provided: We supply a laptop, mobile phone, and a monthly subscription.
Health & Dental Insurance: Your well-being is our priority.
Referral Bonuses: Bring your friends and earn rewards when they join our team

About your future role
The team is currently located in Italy and Denmark and consists of a approx. 6 employees were placed in a contract management team, a sales acceleration team, and a governance team. The role is crucial as the pipeline and sales are the first step in a large process before delivering. Therefore, you must be self-driven, analytical, skilled in Excel, and a great stakeholder manager.

Your key responsibilities in this role will be:

Ownership of the CRM (SAP C4C) incl. entries, processes, structure, KPIs, reporting, and analysis
Ensure optimal pipeline process = Lead funnel process + opportunity flow
Support the marketing team after events to develop a process around ensuring leads are entered into CRM and progressed
Perform training and guidance to ensure proper use of CRM
Assist Key Account Managers with ad hoc updates, adjustments, and challenges in CRM
Improve data quality in CRM, by drilling down data and setting up reports
Drive process around CRM improvements in cooperation with the business and help to further develop the current CRM system to use the full potential of the system
Work closely with various stakeholders (e.g. Finance, Capacity Planning) to ensure accurate data/information flow from CR
Contribute to and potentially lead KPI, business intelligence, and reporting work
Support cost budget work (yearly/quarterly) by providing input based on pipeline
CR Project management
Project management on commercial initiatives and projects

What makes you the best person for this job?
As you read about the role, are you eager to learn more? If so, review the qualifications that fit you for the position. Remember, beyond your skills and experience, it's your potential that sets you up for success in your daily tasks.

Qualifications needed to be successful in this role:

Experience in supporting a CRM system , driving pipeline, and supporting sales organization /Key Account Managers
Strong understanding of processes and structure
Excellent understanding of IT landscapes and good knowledge of CRM, Excel, and Power BI tools
Ability to structure and prioritize multiple initiatives in a fast-paced environment
Excellent analytical and communication skills
Proactive and eager to deliver results on time

Apply now!
If this opportunity resonates with you, we'd love to hear from you!

Please apply at your earliest convenience. We'll be reviewing applications continuously and closing the position once we've found the right fit. We are committed to creating a diverse culture where talents from all walks of life can feel like they truly belong.
By exploring this job opening, you're one step closer to joining us. We're excited to learn more about you!

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