Denmark Job Openings

Maersk

Customer Solution Associate

Aarhus

FULL TIME

October 23, 2024


This is a 2-year contract (Maternity Cover)
The position is based in Denmark, no relocation support is provided.

Do you want to be a part of our journey?

Working at Maersk brings a unique blend of being part of a rich heritage and an enthusiastic, youthful, fast-paced logistics company. We believe in rewarding and recognizing individual performances within highly professional teams supported by our distinctive values.
Collaborative and commercial mindsets are the key cornerstones of being a high performer in Maersk. Ours is a network business, it is key that you can think and act beyond your domain and geography of work.
By commercial mindset we mean your ability to think of the benefits for the customer; in whatever action, you take, irrespective of your position and role.
The position will be located in Aarhus.

Key Responsibilities:
In the Maersk Projects & Logistics - SCU3 Aid & Relief team, you will be a part of a team of 9 experienced colleagues, where we strive to deliver the best operational service for our customers.
Your main responsibilities will from our “Control Tower Setup” be, amongst others:
- Work as the Primary Contact Person for larger clients – Handling cross-trade shipments including Air, Ocean, Ro Ro, project, etc.
- Responsible for the end-to-end customer experience, handling all operational matters, Nevertheless managing quoting, re-procurement when needed, re-selling and invoicing on daily basis.
- Exploring new opportunities together with clients upselling when possible.
- Together with the network both internally and externally identifying challenges and finding ways to improve, on both cost and service level.
- Own customer escalations together with the Operations Manager.
- Be the main focal to close the operational/financialfiles properly internally & externally towards the client and relevant extra parties.
- Driving to meet clients KPIs.

We are looking for:
Our ideal candidate is a self-driven person who can stay cool in a hectic and complex environment. You strive in a collaborative role being responsible for the service provided and you are always will go All the way!

Our preferred candidate has:
- At least 3-5 Years’ experience with freight forwarding – preferably with knowledge from multimodal shipments e.g. Ocean/Air/Air charter/Project/Ro Ro etc.
- Excellent communication skills, including both verbal and written English.
- A collaborative mindset with a positive and “can do” attitude, strive being part of and collaborate with a multi-international team.
- Holding a "helicopter" overview mentality and can stay focused and keep their shipments in order even if it takes extra time to properly finalize.
- Having an ownership mentality, stepping forward & taking initiative and being a real team player.
- Eagerness to be best in class and part of a winning team.
- Ability to be flexible when needed as our job is not always 8-16
- Ability to travel approx. 5-10 days a year (mostly for 1 day to Copenhagen but can be a 2-day trip abroad)

Please submit your CV only in English.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.


We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com .

New Job Alerts
Deloitte

Senior Manager in Organization Design within Organizational Transformation

Copenhagen

FULL TIME

November 15, 2024

View Job Description
Syddansk Universitet

Postdoc in Sensory and Consumer science

Odense

FULL TIME

November 15, 2024

View Job Description
Forsvaret

Administrativ medarbejder til Banjermesterkontoret på Fregatten IVER HUITFELDT (genopslag)

Korsør

November 15, 2024

View Job Description
Syddansk Universitet

Assistant Professor in Spectroscopy and Imaging

Odense

FULL TIME

November 15, 2024

View Job Description
Terma A/S

Systems Engineer, Product Safety and Compliance, Lystrup & Søborg

November 15, 2024

View Job Description
RDT Engineers

PROJECT MANAGER FOR EU ETM IMPLEMENTATION GREATER COPENHAGEN AREA, DENMARK

Copenhagen

November 15, 2024

View Job Description
KU - SCIENCE- FOOD-NEXS

Postdoc in Metabolomics, Microbiome, and Cardiometabolic health

Frederiksberg

FULL TIME

November 15, 2024

View Job Description
Looking for similar job?
TrackMan A/S

Customer Service Specialist (Tier 1)

Hørsholm

FULL TIME

August 13, 2024

View Job Description
Mercell

Customer Service Agent

Odense

FULL TIME

August 19, 2024

View Job Description
Gothia A/S

Customer Service Specialist

Copenhagen

August 27, 2024

View Job Description
BEC

Customer Support Agent

Roskilde

August 20, 2024

View Job Description
Trustpilot

Customer Success Manager - Denmark

Copenhagen

August 23, 2024

View Job Description
Dior

INTERNSHIP CUSTOMER SERVICE NORDICS

August 7, 2024

View Job Description
See What’s New: Maersk Job Opportunities
Maersk

O2C Analyst (Temporary)

Ciudad de México

FULL TIME

November 5, 2024

View Job Description
Maersk

Senior Accounting Specialist STP

Ciudad de México

November 5, 2024

View Job Description
Maersk

Contract and Legal Advisor

Ciudad de México

FULL TIME

October 8, 2024

View Job Description
Maersk

Accounts Receivable Specialist

Ciudad de México

FULL TIME

September 19, 2024

View Job Description
Maersk

Accounting Supervisor

Ciudad de México

FULL TIME

September 2, 2024

View Job Description
View More Jobs by Maersk
New Job Alerts
Deloitte

Senior Manager in Organization Design within Organizational Transformation

Copenhagen

FULL TIME

November 15, 2024

View Job Description
Syddansk Universitet

Postdoc in Sensory and Consumer science

Odense

FULL TIME

November 15, 2024

View Job Description
Forsvaret

Administrativ medarbejder til Banjermesterkontoret på Fregatten IVER HUITFELDT (genopslag)

Korsør

November 15, 2024

View Job Description
Syddansk Universitet

Assistant Professor in Spectroscopy and Imaging

Odense

FULL TIME

November 15, 2024

View Job Description
Terma A/S

Systems Engineer, Product Safety and Compliance, Lystrup & Søborg

November 15, 2024

View Job Description
RDT Engineers

PROJECT MANAGER FOR EU ETM IMPLEMENTATION GREATER COPENHAGEN AREA, DENMARK

Copenhagen

November 15, 2024

View Job Description
KU - SCIENCE- FOOD-NEXS

Postdoc in Metabolomics, Microbiome, and Cardiometabolic health

Frederiksberg

FULL TIME

November 15, 2024

View Job Description