Planner for Daily Operations

Do you want to shape the landscape of how we coordinate and handle shifts at LEGO House? Are you driven by collaborating with leaders to ensure smooth process of Shiftplanning? Then grab this opportunity to make a difference.
“You’ll be a part of planning the shifts for up to 200 colleagues, across 10 departments within LEGO House. At the same time, you’ll be part of rethinking this vital area, directly impacting the way we plan and operate,” explains Annette Gram Sørensen, Senior Operation Manager.
The planning bricks behind LEGO House
You will be a part of an operational team of 3 competent colleagues. Together, we navigate the day-to-day complexities of keeping the house in working order, including solving the puzzle that is creating and maintaining schedules for your colleagues throughout the different areas of the House.
In this, there are many and varied factors to consider, including fluctuating seasonal demands, hourly commitments, and full-time employees.
You use operational insight to elevate workforce management
As a Workforce Planner, your primary focus is to ensure adequate staffing for LEGO House, working closely with department managers, team leaders, and employees, ensuring collective participation and efficiency in planning.
Furthermore, you will wear both an operational and a tactical hat, defining processes, tools, agreements, and other vital parameters that form the backbone of our operational framework.
In addition, your key responsibilities will be to:

• Take a hands-on role in the shift scheduling system and ensuring deployment of the workforce

• Oversee essential WFM elements like vacation, absence, and daily time registrations, ensuring smooth daily operations

• Challenge the status quo and introduce ideas of improvements that elevate our operational framework

• Reduce complexities - leading to streamlined planning and lessened workload on leaders

Change agent with experience in planning
This role requires a wide understanding of processes, allowing you to precisely identify and optimize steps in scheduling that may need redefinition.
We envision someone with an analysis mindset, expert coordinating abilities, and attention to detail. At the same time, you understand the importance of clear communication and alignment within the team, ensuring that everyone is on the same page and that changes are implemented seamlessly.
Additionally, you possess the following qualifications:

• A minimum of 3 years of hands-on experience in a similar scheduling and planning position

• Knowledge of labor law and industry best practices for scheduling and workforce management

• Effective communication skills

• Fluent proficiency in Danish and English, both spoken and written

Feeling inspired? Apply today!
This is a full-time position that offers a unique opportunity to inspire and develop the builders of tomorrow. Join us in creating extraordinary Learning Through Play Experiences that embody LEGO Brand values. Apply now and embark on an exciting journey with us!
If you would like to know more about the position, feel free to contact Annette G. Sørensen, Senior Daily Operations Manager on +45 30 65 30 41


What’s in it for you? Here are some of what to expect:

• Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
• Wellness – We want you to be your best self, so you’ll have access to the Headspace App and lots of wellbeing initiatives and programs.
• Family Care Leave – We offer enhanced paid leave options for those important times.
• Colleague Discount – We know you'll love to build so from day 1 you will qualify for our generous colleague discount.
• Bonus – We do our best work to succeed together. When goals are reached, you’ll be rewarded through our bonus scheme.
• Your workplace – Our offices will be your primary workplace with flexibility to work from home during your working week if it is compatible with your role. Your People Leader will discuss the principles of our hybrid work model, role eligibility and frequency with you.

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About LEGO House

LEGO House is an experience house in Billund, Denmark, celebrating the LEGO brick and the LEGO idea. The 12,000m2 is filled with 25 million LEGO bricks ready to give LEGO fans of all ages the ultimate LEGO experience.
In LEGO House we are not only working on making memorable and magical LEGO experiences for all our guests, but also on being the best place to work for all employees. Here you can be your true self at work every day and you will be appreciated for exactly who you are. We strive to create a diverse, dynamic and inclusive culture of play, where everyone feels safe, valued and they belong.
As an employee at LEGO House, you are part of a team of passionate and dedicated specialists and leaders who, across teams and functions, are committed to creating world-class LEGO experiences for everyone visiting the house. We have a fundamental belief that to deliver this, LEGO House needs to be the best place to work for all employees. It is like a coin where the one side does not go without the other.
When recruiting future colleagues, we focus not only on recruiting colleagues who match the job description and profile. A match with the LEGO House values and culture is also a requirement, and by joining the team you get the opportunity to have an exciting career with a much-loved brand where personal development and purpose in what you do, goes alongside passing on fantastic LEGO moments to our guests.


Go explore LEGO House - The world's best play date to learn more about our mission, workplace, people and culture.