Are you ready to bring your quality expertise and detective mindset and become a key player in root-cause investigations for our medical devices? Do you thrive in facilitating problem-solving and shine in handling complaints from initial contact to the implementation of corrective and preventive measures on the production line?

If you are eager to coach and challenge our external suppliers and can see yourself in a team with great colleagues and world-class ambitions, then submit your application today!

The position
As Quality Engineer, you will facilitate systematic problem-solving and handle the deviations and customer complaints from when they are received in our department until the cases are concluded by Quality Assurance (QA), in collaboration with dedicated colleagues across a truly global organization.

The main purpose of this role is to safeguard patient safety and improve product quality by ensuring a high-quality root-cause investigation and the right corrective actions.

Your key responsibilities include:

Your job area will be within medical devices and covers several different technologies more specifically within advanced injection moulding, metal components, electronics, and assembly. Our suppliers are located all over the world.

You will find that you have rich opportunities to create great results and develop yourself, both on a professional and on a personal level, and you will be trusted to execute your great ideas.

Qualifications
To succeed in the role, we believe you:

If you are not matching all the requirements above but you share our passion for quality, regulations, and problem-solving, and are keen to acquire professional competencies, we want to hear from you.

As a person, you possess excellent communication skills and are good at establishing relations with other people. You bring a positive mindset, are straightforward, and have a systematic approach to problem-solving. You are proactive and have a great interest in developing yourself and the team you are a part of. Finally, you are curious and seek to understand the underlying complexities, gaining energy by going on the shopfloor and interacting with your stakeholders or your team.

About the Department
Quality Support is located in beautiful surroundings in Hillerød, north of Copenhagen. Here 19 Quality Engineers handle customer complaints and deviations for all Novo Nordisk prefilled and durable devices. We review and challenge root-cause investigation and drive a continuous development of this competence in-house and at our outsourcing partners.

We share an informal tone, in a diverse cultural setting, and we enjoy learning from each other, striving together to deepen our understanding of an increasingly complex area – and we look forward to making you feel welcome here.

Working at Novo Nordisk
At Novo Nordisk, we don’t wait for change. We drive it. We’re a dynamic company in an even more dynamic industry, and we know that what got us to where we are today is not necessarily what will make us successful in the future. We embrace the spirit of experimentation, striving for excellence without fixating on perfection. We never shy away from opportunities to develop, we seize them. From research and development, through to manufacturing, marketing and sales – we’re all working to move the needle on patient care.

Contact
For further information, please call Per Videbæk at +45 3448 8674.

Deadline
8 September 2024.

You do not need to attach a cover letter to your application, but please include a few sentences about why you are applying in your resume or CV. To ensure an efficient and fair recruitment process, please refrain from adding a photo in your CV.

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.

At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.