Denmark Job Openings
LEGO® House A/S
Supervisors for F&B in LEGO House
Billund
FULL TIME & PART TIME
September 5, 2024
Supervisors for café BRICKACCINO and Restaurant MINI CHEF
Do you aspire to create memorable experiences for all guests, and can you take responsibility for the daily operations of the restaurant/café during your shift and maintain a calm and comprehensive overview? Then you may be one of the two new supervisors we are looking for to join our F&B team.Welcome to the F&B Team!
The F&B team is a team of 70 colleagues operating in 4 different areas: Restaurant MINI CHEF, Café BRICKACCINO, Food Truck and the kitchen where we focus on creating amazing guest experiences while handling up to 1200 guests daily.
We always greet our guests with enthusiasm and motivation, ensuring they have a memorable experience. Our team is enthusiastic and diverse, with members working both full-time and part-time. As Supervisor, you'll also collaborate with the permanent staff colleagues, collectively responsible for handling day-to-day operational tasks.
We are looking for two new colleagues to join us as supervisors in Restaurant MINI CHEF and Café BRICKACCINO.
Be a role model
At the LEGO House, every day brings new experiences. Our core task is to be the nicest host to our guests and make sure they have a world class visit here. In this role, you'll actively participate in daily activities and energize your colleagues to ensure that our guests have the best possible time.
As Supervisor, you'll also take on the added responsibility of being a role model for your team. Through on the floor coaching and training, you'll guide them on how to engage with guests and translate the power of learning through play into practice. The supervisor is the extended hand of the Team Lead and must support in the daily team management and be responsible for the implementation and continuous updating of work procedures.
Core responsibilities in the Restaurant MINI CHEF:
- You will be responsible for coordinating the daily operation within your area this includes e.g. keeping an overview of and optimize our daily shift plan and restaurant table bookings to ensure our guests have the best experience
- Ensure that we maintain our high guest satisfaction by supporting your colleagues in creating playful and professional guest experiences
- Operating our digital platforms, such as table booking system, restaurant management system, POS (Point of Sales), E-Smiley (Food Safety & waste), robots and conveyor belts.
- Replying to guest requires in both English and Danish, verbal and written.
Core responsibilities in the Café BRICKACCINO:
- You will be responsible for coordinating the daily operation within your area, this includes e.g. keeping an overview of and optimizing our daily shift plan.
- Ensure that we maintain our high guest satisfaction by supporting your colleagues in creating playful and professional guest experiences
- Optimizing our assortment ensures availability and minimum food waste.
- Operating our digital platforms, such as table booking system, POS (Point of Sales) and E-Smiley (Food Safety & waste).
- Have experience from similar jobs coordinating daily operations also in high season where things are moving fast
- Enjoy being a role-model and inspiring everyone to perform at their best.
- Have a great overview and communication skills.
- You are skilled at organizing, coordinating, and sharing your knowledge
- You are used to communicating in both Danish and English.
What is most important to us is your enthusiasm for working with guests and providing exceptional hospitality.
We value colleagues who are proactive in their service approach and can meet guests in a positive and engaging manner. Your attitude for coaching, setting clear directions, taking initiative, and inspiring others will be crucial to your performance.
The supervisor's role is an operational role, where you spend your working hours with our guests who come from all over the world.
You can expect to work every 3. weekend, and evening shifts can occur.
Feeling inspired? Apply today!
This full-time position offers a unique opportunity to take on responsibility and role model thus developing your leadership skills. Take the first step on this exciting journey and submit your application now!
What’s in it for you? Here are some of what to expect:
LEGO House is more than Home of the LEGO brick. It is a place for creativity, Learning-through-Play and world-class guest experiences. At the same time, we celebrate diversity and are committed to creating an inclusive environment for all employees.
- Family Care Leave – We offer enhanced paid leave options for those important times.
- Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
- Wellness – We want you to be your best self, so you’ll have access to the Headspace App and lots of wellbeing initiatives and programs.
- Colleague Discount – We know you'll love to build so from day 1 you will qualify for our generous colleague discount.
- Bonus – We do our best work to succeed together. When goals are reached, you’ll be rewarded through our bonus scheme.
- Your workplace – Our offices will be your primary workplace with flexibility to work from home during your working week if it is compatible with your role. Your People Leader will discuss the principles of our hybrid work model, role eligibility and frequency with you.
About LEGO House
LEGO House is an experience house in Billund, Denmark, celebrating the LEGO brick and the LEGO idea. The 12,000m2 is filled with 25 million LEGO bricks ready to give LEGO fans of all ages the ultimate LEGO experience.
In LEGO House we are not only working on making memorable and magical LEGO experiences for all our guests, but also on being the best place to work for all employees. Here you can be your true self at work every day and you will be appreciated for exactly who you are. We strive to create a diverse, dynamic and inclusive culture of play, where everyone feels safe, valued and they belong.
As an employee at LEGO House, you are part of a team of passionate and dedicated specialists and leaders who, across teams and functions, are committed to creating world-class LEGO experiences for everyone visiting the house. We have a fundamental belief that to deliver this, LEGO House needs to be the best place to work for all employees. It is like a coin where the one side does not go without the other.
When recruiting future colleagues, we focus not only on recruiting colleagues who match the job description and profile. A match with the LEGO House values and culture is also a requirement, and by joining the team you get the opportunity to have an exciting career with a much-loved brand where personal development and purpose in what you do, goes alongside passing on fantastic LEGO moments to our guests.
Go explore LEGO House - The world's best play date to learn more about our mission, workplace, people and culture.
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