Job Title: Epicor ERP Functional Consultant (Turkish Speaking)

Company: Index

Location: Cairo, Egypt

Job Type: Full-Time

About Us: Index is a leading provider of ERP solutions, specializing in delivering comprehensive and innovative business solutions to clients worldwide. We are committed to excellence and customer satisfaction, and we are looking for a talented and dedicated individual to join our team.

Job Description:

Responsibilities:

• Collaborate with clients to understand their business processes and system requirements.
  
• Conduct system analysis and gap-fit analysis to identify areas where customization or configuration may be required.
  
• Configure and customize the Epicor ERP system based on client requirements using tools like Epicor Administration Console and BPM.
  
• Develop detailed functional specifications and documentation for system modifications or enhancements.
  
• Provide end-user training and support during system implementation and post-implementation phases.
  
• Assist in creating test plans, test scripts, and conducting system testing to ensure the accuracy and effectiveness of the implemented solutions.
  
• Address and troubleshoot system issues and provide timely resolutions to ensure smooth system operation.
  
• Collaborate with technical teams to communicate business requirements and facilitate system changes or enhancements.
  
• Stay updated with the latest Epicor ERP functionalities, trends, and best practices and provide recommendations for process improvements.
  
• Participate in project meetings, communicate progress and challenges to stakeholders, and provide regular status reports.
  
• Conduct business process analysis and provide recommendations for improvements.
  
• Provide training and support to end-users on Epicor ERP functionalities.
  
• Develop and maintain project documentation, including functional specifications and user manuals.

Requirements

Preferred Qualifications:

• Bachelor’s degree in Information Technology, Business Administration, or a related field.
  
• Proficiency in Turkish and English, both written and spoken.
  
• Strong understanding of ERP systems, particularly Epicor ERP.
  
• Ability to work independently and as part of a team.
  
• Willingness to travel as required.
  
• Strong knowledge and experience with Epicor ERP system, preferably in multiple modules.
  
• Proven experience as an Epicor Functional Consultant or similar role, working on ERP implementation projects.
  
• Proficient in Epicor configuration and customization tools such as Epicor Administration Console, BPM, and Crystal Reports.
  
• Sound understanding of business processes and ability to translate user requirements into system functionalities.
  
• Excellent analytical and problem-solving skills to identify gaps and suggest effective solutions.
  
• Strong communication and interpersonal skills to work effectively with clients and cross-functional teams.
  
• Ability to manage multiple tasks and priorities within project timelines.
  
• A solid understanding of project management methodologies and practices.

Preferred Qualifications:

• Epicor ERP certification.
  
• Experience in the manufacturing or distribution industry.
  
• Knowledge of SQL and database management.