Egypt Job Openings
Orange Egypt
Lead, Mobile Internet - New Technologies
November 3, 2024
Purpose of the job
To manage the sim swap campaign from old sim to new SIM card to be able to use 4G/5G network and experience higher speed that would reflect more data revenues and enhance customer experience
Duties and responsibilities
Job specification
Education
Experience
Skills and abilities
To manage the sim swap campaign from old sim to new SIM card to be able to use 4G/5G network and experience higher speed that would reflect more data revenues and enhance customer experience
Duties and responsibilities
- Lead the 4G/5G SIM swap campaign, creating a smooth transition experience for customers while upgrading.
- Develop and implement innovative strategies to engage customers and promote the benefits of the 4G/5G network.
- Develop unique outreach approaches and promotional activities to showcase the advantages of 4G/5G over 3G.
- Ensure a customer-first approach in all campaign initiatives, prioritizing customer convenience, satisfaction, and education about 4G/5G benefits.
- Assist with content creation for digital platforms, especially social media. Engage with customers in a way that is relatable and relevant to the youth demographic.
- Work closely with sales, customer service, and tech teams to ensure a consistent campaign message and a streamlined customer experience.
- Monitor campaign progress and gather insights through data tracking and customer feedback.
- Provide regular updates and reports to evaluate the campaigns effectiveness and suggest improvements.
Job specification
Education
- BA in Business Administration, Marketing
Experience
- 0-2 years of experience in similar field
Skills and abilities
- Excellent analytical, communication and presentation and selling Skills
Contrat
CDI
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