What is this role about?

As a Country Debt Recovery Manager at Bondora, you will play a pivotal role in enhancing our debt recovery operations in Finland. This position involves developing and implementing strategic initiatives to reduce default rates and improve recovery efficiency. You will oversee the legal recovery processes, ensure compliance with local laws, and drive the success of our debt recovery efforts by leveraging your in-depth knowledge of the local legal system and best practices.
Your main responsibilities will be:

• Develop and implement a comprehensive recovery plan tailored to the local market.
• Manage the debt portfolio, regularly review existing cases, and identify areas requiring immediate action.
• Establish standards and procedures to ensure the effectiveness of recovery activities.
• Work closely with debt agents, product managers, and customer support to provide clear, data-driven input.
• Maintain clear and regular communication with debtors and stakeholders.

What would ensure success in this role?

• Deep understanding of local debt recovery laws and regulations.
• Ability to analyze data, identify trends, and make data-driven decisions.
• Skilled in clear, respectful communication through multiple channels.
• Proven ability to negotiate and reach mutually agreeable solutions.
• Proficiency in debt recovery software, CRM systems, and automation tools.

What can you expect at Bondora?

• Contribute to Bondora's ambitious goal of reaching 1BN in revenue by the end of 2026. Your skills and efforts will directly impact our growth trajectory and shape the future of our company.
• Our employees deserve the best. We recognize our people with a competitive salary and a generous benefits package (5 weeks of vacation, private healthcare compensation, hobby grant, mental healthcare support, share options and much more!)
• We provide an environment that encourages your personal and professional growth. As we constantly evolve and innovate, you'll have endless opportunities (and budget) to expand your skills and skyrocket your career.

The next steps

If you have the guts, ideas, and a team vision, apply now!
Our hiring process:

• Meet Saskia, our Talent Acquisition Partner, and Giedre, our Head of Operations for Recovery: Your first interview will give you the chance to share your experiences and aspirations.
• Assessments: Complete our personality and logic assessments to showcase your strengths.
• Engage with the Chief Loan Servicing Officer, Helena.
• The celebration begins: If the stars align, receive an offer to join the Bondora team!