IT Operating Model Lead

Location:Espoo, ES, FI

Country/Region: FI

Job Area: Information Technology

Business Unit: IT

Are you our next creator of change?

This is for you who wants to have a real impact on creating a healthier planet for our children every day. At Neste, you will be working for the world’s leading producer of sustainable aviation fuel and renewable diesel and a forerunner in developing renewable and circular feedstock solutions for polymers and chemicals. Let’s create transformation for a sustainable future together.

We are looking for you,

IT Operating Model Lead

to our IT Strategy & Transformation department in Espoo, Finland. The team is responsible for driving operational efficiency and ensuring aligned ways of working across IT (e.g. management of IT financials, data, performance, business value and operating model).

You will focus on leading the IT Operating Model change from process to business solution optimized. You will be working closely with the IT Department Heads (i.e. IT Leadership team) and various business stakeholders to drive efficiency and aligned ways of working both with IT and within IT.


In your role, you will be at the forefront of change, working collaboratively with stakeholders to drive the evolution and adoption of our operating model and updated IT strategy. You will ensure the initiatives in the Operating Model roadmap are on track and communicated.

Reasons to join

Real impact right now. We work in an inspiring and evolving business environment, where everything we do serves one purpose: to create a healthier planet for our children. To drive a growing impact as a global leader in renewable and circular solutions we live by our values every day; we care, we have courage, we cooperate.

Safety and caring. We value safety always and everywhere. We want our work to feel good and do good. At Neste, we nurture a culture where everyone is welcome and feels safe, respected and encouraged to be their unique true selves.

Exciting growth. Transformation brings new possibilities and fosters our courage and curiosity. As a global growing company we support personal development with versatile learning and career opportunities. Collaboration is the key, and we believe in flexible, smart ways of working.

In addition, our benefits for employees in Finland include, for example, a personnel fund as part of the overall remuneration, good occupational health care, and an extensive membership in a sickness or health insurance fund. We also support leisure time activities, e.g. by offering benefits for sports and culture.

More about the job

Your role in our team

• Lead the IT Operating Model adoption and change management with IT Department Heads (members of IT Leadership Team), IT team leads, relevant business roles and IT Process Owners.
• Monitor and report the adoption progress and actively capture needs for clarifications in IT’s ways of working
• Continuous improvement of the IT Operating Model elements based on learning, industry best practices (e.g. Gartner and Business Technology Standard frameworks) and alignment with any changes in the IT unit
• Participating in IT strategy updates with insights from IT Operating Model adoption
• Driving IT role clarity by ensuring an up to date “IT roles catalog” and related coaching of the IT line managers together with IT’s HR business partner
• Set up collaboration forums for the key roles to ensure alignment in ways of working
• Coach departments and teams in adoption and execution of IT Operating Model
• Ensure regular communications regarding the IT Operating Model change and ways of working
• Closely collaborates with IT Process Performance Lead to identify bottlenecks and inefficiency in IT processes and needed actions towards improved efficiency

The best combination to succeed in this role

• Educational background: University or Bachelor degree (M.Sc., B.Sc) in relevant field
• Several years of work in IT, with a focus on IT process/operating model development and adoption
• Solid understanding of IT operating models, IT processes, ways of working and related frameworks e.g. Business Technology Standard (BTS), Gartner IT Operating Model, Information Technology Infrastructure Library (ITIL) and Scaled Agile Framework (Sa FE)
• Good track record of leading changes and/or transformations in international organizations
• Strong problem-solving, analytical, and fact-based decision-making skills
• Effective communication, collaboration, and presentation skills

We also value a curious mind, a can-do attitude with a genuine passion in making the everyday life of working in IT great.

Let’s get you started

Wondering whether we are a match or not? Take a short test at neste.com/game.

We look forward to receiving your CV and application with a salary request as soon as possible, but latest by September 25, 2024. Please note that we will start interviews already during the application period.

If you have any questions regarding the process or the position, please get in touch on September 12 at 09:30-10:30 (EEST) or on September 16 at 10:00-11:00 (EEST) with Anna-Carin Kantojärvi, IT Department Head, IT Strategy & Transformation (+358407334204).

We will do our best to contact you within two weeks after the application time has ended. The recruitment process will include interviews and a possible aptitude assessment. The person selected for the position must pass a health examination including a drug test. A security clearance is obtained with your consent.

About Neste
Neste uses science and innovative technology to transform waste and other resources into renewable fuels and circular raw materials. We create solutions for combating climate change and accelerating a shift to a circular economy. With over 75 years of refining expertise, we are the world’s leading producer of sustainable aviation fuel and renewable diesel and a forerunner in developing renewable and circular feedstock solutions for polymers and chemicals. Our ambition is to make the Porvoo oil refinery in Finland the most sustainable refinery in Europe. We have set high standards for climate, biodiversity, human rights and the supply chain. Together with our partners we are aiming at a carbon neutral and nature positive value chain by 2040. Our success is created by 5,600 professionals working in 16 countries. Read more: neste.com. Get inspired by our story.