Operations and Sales Support Specialist (37,5 hours p/w)

Position: Operations and Sales Support Specialist
Location: Helsinki (Finland)
Working hours per week: Fulltime 37,5 hours per week
Are you passionate about real estate and seeking for a multifaceted role? Would you like to join us as an Operations and Sales Support Specialist and start your new challenge in an international real estate company? This is your opportunity!
With over 25 years of experience, Monoma Suomi, part of Mosaic World, transforms a variety of unique properties—abandoned office spaces, police stations, and even churches—into vibrant community spaces. Our head office is located in the Netherlands, and we are ambitiously expanding.

What will you do as an Operations and Sales Support Specialist?
You will support the small sales and operations team by partially monitoring maintenance and cleaning on site and partially supporting the sales & operations team at the head office in Helsinki.
You can expect these tasks and responsibilities:

• Creating new suppliers’ and tenants’ agreements in the system;
• Liaising with suppliers and residents;
• Resident key management;
• Supporting the sales team in the administrative area, by develop solutions to problems for our clients (building owners);
• Support the backoffice team with marketing activities;
• Conduct viewings and inspections of Monoma spaces in collaboration with our technical property manager;
• Document relevant processes in the system.

You will be part of a young and dynamic team environment and report directly to Ville, our Country manager. To do your job well, you will be well supported by the team, as well as by the colleagues at the head office in the Netherlands. Flat hierarchies and the opportunity to work independently and take responsibility for your own tasks are a matter of course for us.

Who are we looking for?
As an Operations and Sales Support Specialist, you are proactive and committed to provide excellent service. You have an eye for detail while always keeping an overview. You are eager to learn and work in a solution-oriented way.

You have the following skills and competences:

• At least 2 years in a similar job position;
• It is essential that you are capable to perform the job independently;
• A hospitality, hotel management or property management background is a plus;
• Excellent networking and interpersonal skills (communication, active listening);
• Ability to work digitally and have a good command of Microsoft Office tools;
• Fluent in Finnish and English, both written and verbal;
• Willing to travel within the area of Helsinki (sites are easily accessible by public transport)
• Available to start from November 2024.

What can you expect from us?

• A salary in line with your accumulated experience and knowledge
  (€ 2.500,- to € 3.500,- gross per month on a full-time basis);
• Additional bonus structure, based on personal and team achievements;
• The right tools to do the job: mobile phone and tablet;
• A thorough onboarding process;
• A working place where being yourself is truly valued;
• The opportunity to grow both functionally and personally;
• Short lines of communication within an informal (though commercial) company;
• An international and dynamic working environment in which entrepreneurship and initiative are highly valued.

Mosaic World: a mosaic of companies
At Mosaic World, we believe that everyone has the right to a nice place to live and work in an attractive and sustainable environment. We do this with four brands, each with its own target group and vision:

• 
  B-Right Urban Living (www.b-righturbanliving.com): for people who love city living, we develop modern and sustainable studios and apartments;
• Monoma (www.monoma.eu): for creative minds looking for inspiring and flexible living and working space in temporarily vacant properties;
• Plaza Resident Services (www.plazaresidentservices.com): for students and start-ups seeking smart and affordable micro housing with all the conveniences;
• Watchtower Security Solutions (www.watchtowersecuritysolutions.com): for temporary security needs for construction sites, vacant properties, events or parking lots.

So together we make the world a little nicer, with housing that suits everyone. And you can be one of them! Want to know more about Mosaic World? Then visit our website.

How to proceed...
Do you have any questions about this vacancy? Then contact Corporate Recruiter Sang Nguyen via s.nguyen@mosaicworld.eu or call/Whats App to 0031 6 19 59 41 59. Of course, you can also apply directly. We look forward to receiving your application via the button below!

After receiving your application, Sang will contact you within a few days. After 2 interviews, you will receive a fixed-term employment contract proposal.
For this job position we ask for a Criminal records extract.

As we like to recruit our own candidates, acquisition in connection with this vacancy is not appreciated. Thank you for your understanding.