(Senior) Technical Expert

Wärtsilä is a world leader in marine technology and leading the industry's transformation towards a decarbonised and sustainable future. With the world’s widest portfolio and service network, we – Wärtsilians - deliver efficient, safe and sustainable integrated products and solutions to enhance the business of our customers. The opportunities presented through digitalisation and new technologies are offering a new era of shipping. Did you know that shipping is the world’s most efficient mode of transportation and that approximately 90% of world trade is carried by sea?

We want to change the course towards an interconnected and cleaner maritime future and are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies through innovation in technology and services - together. Are you ready to jump onboard?

Business Unit Parts and Field Service is a global organisation with harmonised ways of working and tools to deliver the best possible services for our customers. In our global team we value, respect, and embrace different opinions and diversity. Safety, environment, and wellbeing are our foundation, and we never compromise them.

We are now looking for a Technical Expert to join the Wärtsilä 31 engine team within Wärtsilä Global Technical Services. The role is offered as a permanent contract and will be located in Vaasa, Finland. We encourage applicants of various seniority levels as the role can be offered as Technical Support Engineer, Technical Expert, or Senior Technical Expert.

This dynamic position involves 50 – 100 days of travel per year. When you are not traveling, you will have the possibility to work remotely two days per week, in accordance with our hybrid work model.

What will you be doing?

As (Senior) Technical Expert, you will be working in our Technical Services department, a globally recognized technical knowledge centre within Wärtsilä, where you will be providing a high level of product related technical support to external and internal customers throughout the product lifecycle. The role serves as a link between RDE and the field, identifying and initiating product improvements. You will be solving complex technical issues by performing root cause analyses and through acquired experience and know-how. The tasks also include performing investigations and field testing at customer premises when required. You will also be responsible for the technical content in aftersales information, such as engine manuals and service bulletins.


Your responsibilities for the role include, but are not limited to:

• Providing high level engine expert support for internal and external Marine and Power Plant customers.

• Making product improvements and participating in the introduction of new engine types, design stages, and other products.
• Performing field testing of new products in the field.
• Making feedback analyses, product reports, and product documentation.
• Conducting site surveys and troubleshooting in the field.
• Following up and solving problems together with other technical departments.
• Supporting other departments in need of product and field related knowledge.
• Being an innovative expert in Wärtsilä’s expert organisation.

The below will enable you to shine in this role:

• BSc or MSc in Mechanical Engineering or equivalent educational background.
• Previous experience with 4-stroke engines, related auxiliary equipment, troubleshooting, or performance analyses.
• Motivation and genuine interest to work with 4-stroke engines.
• Experience with analysis and reporting.
• Excellent interpersonal and communication skills.
• Strong practical problem-solving skills and a solution-oriented mindset.
• Structured, analytical, and proactive way of working.
• Flexible attitude, resourcefulness, and ability to work independently.
• Ambition to learn, develop, and adapt to new technologies.
• Fluency in English, both written and spoken. Finnish or Swedish language skills will be considered an advantage.
• Willingness and flexibility to travel 50 - 100 days per year.
• Drive for the common goal of providing our customers with the best possible service experience.

What we offer:

As a (Senior) Technical Expert in the Wärtsilä 31 Engine team, you will be part of a global, innovative, and customer-driven organisation, working with innovative technologies. We have a passion for doing things right, and our customers appreciate the best service in the world. This position offers excellent opportunities for professional growth in a highly skilled team with strong team spirit. To ensure our professionals are always up to date with the latest advancements, we will provide appropriate training for the job.

This role offers an opportunity to be part of the extensive and latest marine and power plant technology. You will be able to travel regularly, seeing the world while working with world-leading experts. Depending on the project at hand, the work and tasks will vary, and you will be able to provide valuable input for developing our products further. Continuous improvement is actively encouraged and pursued, and by combining your expertise and passion for development, you will be able to influence and contribute to the enhancement of ways of working.

Why you and us?

We at Wärtsilä believe in empowerment, ownership and taking responsibility of our work. We support each other’s growth and co-creation is the true basis of our innovation. We have courage to see opportunities and take initiative.

We are authentic and honest, and we strongly believe in a diverse and inclusive work community where everyone can be their true self. We don’t always get it right the first time, and if mistakes are made, we make sure to learn and grow from them. We want everyone to voice their opinions freely. That is why we have built an environment that empowers you and everyone around you, and where you can feel safe and cared for. Are you eager to be part of this ambition?

Contact & next steps:

Does this sound like the job for you? If yes, we hope to hear from you before the application deadline Sunday September 8th, 2024, by submitting your application in our Career portal. Our recruiting tool recognizes the time zone where the job ad has been published and closes the application period according to the same time zone. We will be conducting interviews with qualified candidates throughout the process and aim to keep you informed along the way.

Are you still wondering if you should apply and would like to get something clarified? Please reach out to Manager, Wärtsilä 31 Frank Björkholm via email at frank.bjorkholm@wartsila.com or by phone +358 40 774 9572, or to General Manager, Medium & Small Bore Engines Karl-Johan Nixholm via email at karl-johan.nixholm@wartsila.com or by phone +358 50 516 8331, with any questions related to this position (only for questions from direct job applicants, applications through email will not be recorded or responded to).

Last application date: 08/09/2024

At Wärtsilä we value, respect, and embrace all our differences, and are committed to diversity, inclusion, and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.