• Manage a portfolio of key clients within the region and (over)achieve targets with them,

• Understand client goals and objectives, and develop strategic account plans to meet

• Conduct Sample Marketplace demos as well as our ‘Why Pure Spectrum?’ pitch

• Conduct (and support) client sales pitches and prepare bids by running feasibility and

• Work with the Operations team to successfully deliver client projects, which includes

• Ensure your clients are satisfied with our delivery and price points so that you can grow

• Serve as the key contact for clients, conducting regular calls/meetings (such as a project

• Learn and understand issues and challenges of customers’ organizations and industry.
• Respond to and resolve customer questions and issues, documenting all interactions in

• Build and maintain strong relationships with clients, serving as a trusted advisor and

• Prepare and deliver regular reports on account status, revenue forecasts, and

• Collaborate with internal teams, including Product Development and Sales, to drive

• Stay up-to-date with industry trends and best practices, sharing knowledge within the

• Support team members as required and share knowledge.

• Bachelor's degree in business, marketing, or a related field.
• At least 5-7 years of hands-on experience in market research, insights, or a client-facing

• Demonstrated ability to build and maintain strong client relationships.
• Self-motivated and ambitious personality.
• Demonstrated track record of driving revenue growth and achieving sales targets and

• Strategic thinker with the ability to identify and capitalize on market opportunities.
• Excellent communication in German and English and interpersonal skills, with the ability

• Experience providing outstanding client care and support in a sampling, software or

• Familiarity with CRM/ tracking systems such as Pipedrive, Salesforce.com, Churn Zero,

• Able to work with various departments, levels of management and levels of technical

• Able to defuse critical client situations and take ownership as needed.
• Strong organizational skills; able to prioritize tasks and issues.
• Positive attitude and ability to work in a fast-paced environment
• Good knowledge of market research tools and methodologies.
• Proficiency in MS Office Suite.
• DE time zone, to support your clients.
• Willingness to travel (as needed for clients) mostly within Germany.