Amazon EU SARL (Germany Branch) - D70

Account Manager, Amazon Global Selling

Hamburg

FULL TIME

October 21, 2024

  • Native German speaker. Fluent in English
  • Bachelor's degree or equivalent, or experience in sales or marketing work (like e-commerce, retail technology, Saa S) or equivalent
  • Excellent organizational, interpersonal, and communication (written and verbal) skills.
  • Self-motivated team player, with a hands-on mentality to thrive in a dynamic, constantly evolving team environment.
  • Ability to work cross-functionally, thinking both strategically and tactically, with attention to detail.
Are you looking to join a community of professionals that support the growth of Selling Partners’ businesses? Amazon is looking for an Account Manager to join its Global Selling (EU >US) Marketplace Team in Germany.

Amazon has a long history of working to provide customers the largest possible selection to allow customers to find, discover and buy anything they wish to buy online.

The Amazon Global Selling team supports the expansion of European sellers to the US marketplace. As an Account Manager, you will work closely with European brands to onboard them onto Amazon US and providing guidance on listing optimization, advertising & promotions, logistics, and other best practices. You will collaborate cross-functionally with Amazon teams to accompany Sellers’ development and drive their growth from a local to an international level, having the opportunity to leverage unique Gen AI tools.

The Amazon Global Selling Account Manager will have a combination of analytical and commercial skills, in addition to working with internal development and business teams to identify improvement opportunities and implement them.

Key job responsibilities
  • You will recruit and manage European Sellers as well as developing and implementing account management tools to analyze their performance.
  • You will be Amazon’s main point of contact for these key partners, managing the day-to-day relationship with them. If appropriate, you will make sure that key accounts are trained on Amazon’s selling tools and are fully familiar with our range of products and services.
  • You will identify opportunities to increase the Sellers’ revenue across Amazon’s marketplaces
  • You will ensure that these Sellers conform to Amazon’s high customer experience standards and you will help them take corrective measures if appropriate.
  • You will collect Seller’s feedback and requests, as well as escalating issues limiting Sellers’ growth, driving teams across the business to prioritize and deploy fixes/improvements in a timely manner
  • Successful candidates will have proven experience in developing original ideas, approaches, and solutions to typical, unusual, or difficult situations in a competitive and ever changing business climate
  • Proven quantitative analytical capability and project management skills in addition to being customer focused, extremely detail-oriented, and able to effectively prioritize and multi-task
  • Prior experience engaging with internal and external customers is recommended
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

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