Account Manager, Instrument and Equipment Services - EMEA
Job ID: 231088BR

Here at Thermo Fisher Scientific, our industry-leading scale means unparalleled commercial reach, unique customer access and a global footprint. Our broad customer base, from research, clinical to commercial production means you can have a broad and significant impact. All while working in an environment where you will be supported, valued and rewarded for your performance. Join our Sales & Marketing team with an unmatched depth of capabilities and help our customers solve some of the world’s toughest challenges.

Location/Division Specific Information
This opportunity for a sales professional to join our Instrument Enterprise Services division (IES) of Thermo Fisher Scientific.
The Position unites deep scientific expertise, a collaborative nature, and rich resources to deliver services for chromatography and molecular scientific equipment that our customers need to achieve their scientific goals – quickly, reliably, and safely. Our service solutions make it easier for customers to focus on what matters most – delivering answers and innovations that save and improve lives. This is a home-based position.
Travel: up to 20% overnight

The Account Manager (m/f/d) Inside Sales is responsible for selling service contracts for a particular product line. In this critical sales position, you will focus on exceeding the sales quotas for our service portfolio by selling and negotiating contracts with end-user customers, key decision-makers and procurement. You will collaborate with cross-divisional & channel distribution partners, product & application specialists, customer experience and business development teams to help drive sales.

A day in the Life:

• Achieve and exceed quarterly & yearly sales goals within the assigned territory
• Identify, develop and close large sales opportunities
• Identify customer solutions that span across multiple business sectors and cross-functional partners, and collaborate effectively to implement the sale plan
• Support cross-functional customer planning sessions and business reviews of service solutions for various customers
• Develop, implement and maintain account-specific strategies/proposals to drive incremental growth opportunities
• Use technology to accurately forecast sales pipeline
• Act as a country/regional (Germany) Account Manager for Strategic customers to maintain and grow business
• Sells new products by applying value propositions by establishing key customer relationships and understanding customer service/support needs
• Applies central messaging and sales approach for the broader target audience with outstanding knowledge of our service products
• Train, Empower and support divisional Sales partners to sell services at POS to achieve sales goals
• Act as a resource to others in determining the best course of action in compliance with quality processes and business rules and regulations
• Monitor driven activity and industry trends, creating competitive solutions
• Submits accurate forecasts, weekly reports, monthly highlights, marketing intelligence, and maintains data integrity within Sales Force.com CRM
• Maintain intensity and continually strive to increase contract penetration coverage of instrument install base

Keys to Success:

• Bachelor’s Degree in Business, Science or equivalent education or experience
• five years of selling experience is strongly preferred.
• Experience successfully meeting or exceeding sales targets in a business environment
• Demonstrable experience creating and driving sales and/or field marketing plans
• Native German speaker
• Second language english requested
• Success in territory management plans with a focus on developing long-term relationships
• Proficient in Microsoft Office Suite (i.e. Word, Excel, Power Point, One Note, etc.)
• Solid understanding of assigned product portfolio and corresponding technical understanding of instruments (CMD, RSD, or LPD)
• Familiarity with the following industries: biotech, clinical, pharmaceutical, academic/medical research, environmental, food, forensics, and petrochemical
• Proficiency with sales software like Salesforce.com

What we offer:

• Employment with an innovative, future-oriented organisation
• Outstanding career and development prospects
• Company pension scheme and other fringe benefits
• Exciting company culture which stands for integrity, intensity, involvement and innovation
• We offer you the opportunity to actively participate in improvements as part of our environmental management system, e.g. to make your own workplace and products increasingly sustainable.

If you are interested, please apply online with your CV and Motivation Letter including possible start date and salary expectations.

At Thermo Fisher Scientific, each one of our 100,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner and safer.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or any other legally protected status.

Apply today! http://jobs.thermofisher.com

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