• 1-2 Jahre im IT-Support.
• Verhandlungssicheres Niveau in Deutsch und Englisch.

IT Helpdesk (m/w/d) - Lotte, Germany

Become part of our pan-European deskside IT support team, supporting our global tech giant customer on-site users. We troubleshoot hardware, software, and connectivity issues for our aerospace, control systems, and automotive divisions within our customer.

Key Accountabilities:

• Install, troubleshoot, and repair desktops, printers, laptops, and peripherals.
• Providing on-site repair services for laptops and desktops.
• Manage desktop configurations, including updates and hardware replacements.
• Review and maintain security profiles and antivirus software.
• Monday to Friday, from 09:00 to 17:00.

Skills & Experience:

• 1-2 years in IT support.
• Business proficient in German and English (B2-C1 certified)
• Desk-side support, PC break/repair, Windows operating system management.
• Team player with good knowledge of Microsoft software and operating systems.
• Understanding of wireless networks.

We offer:

• Competitive Salary plus benefits. (Depending on experience)
• Personal and professional development: Unlimited access to professional and personal training.
• Diversity, inclusion, and belonging: A culture that celebrates the uniqueness of the individual.

About us:
ESP Global Services has been providing round-the-clock IT support worldwide since 1992. We are ITIL-oriented, ISO-accredited and committed to exceeding expectations. Join our equal opportunity community, where passion meets service excellence.

ESP Global Services is an equal-opportunity employer.
Ready to take your IT career to the next level? Connect with us now!