Germany Job Openings
Optimax Energy
IT Support Specialist
Leipzig
FULL TIME
November 18, 2024
About us
Our culturally diverse team shares a common vision and fosters a culture of appreciation and equal opportunities. We believe that we can achieve extraordinary things if we develop freely. That's why we place great value on a healthy work-life balance and encourage creative freedom.
We embrace diversity, equality and inclusion. Different perspectives and backgrounds strengthen our team and lead to creative solutions. To achieve this, we create an appreciative working environment that recognizes the uniqueness of all employees and retains talent in the long term.
In order to actively shape the future of the energy sector, we are looking for outstanding, committed individuals who share our vision and corporate culture.
Your responsibilities
- Handle user onboarding, offboarding and workstation relocations
- Troubleshoot and resolve issues related to desktop applications, hardware, laptops, printers, and basic network and server diagnostics
- Escalate tickets to the appropriate team or third parties when necessary
- Administer and maintain the Windows workstation infrastructure
- Correctly log incidents and faults, ensuring appropriate categorization and prioritization in Service Desk tickets
- Develop and expand the Service Desk knowledge base to enhance efficiency
- Manage the inventory of IT assets, including warranty tracking and coordinating with service centers for repairs
- Oversee the procurement of office equipment, ensuring timely purchases and deliveries
Your skills
- Bachelor’s degree or apprenticeship in computer science, Information systems, business informatics or equivalent experience
- Experience with Microsoft Active Directory and Group Policy
- Solid understanding of networking fundamentals and hands-on troubleshooting experience
- Basic knowledge of Power Shell or another scripting language
- Good communication skills in English (B1 / B2)
- Enthusiasm for problem-solving and proactively contributing new ideas
- Enjoy learning, continuous development, and collaborating on projects
- Experience managing Windows Server
- Familiarity with managing network infrastructure, including VLAN segmentation
What we offer
- Freshly cooked lunch every day
- Massages and Pilates in the office
- EGYM Wellpass
- Sports and mobility offers, such as subsidies for a new bike
- 30 days paid vacation
- Flexibility in working hours depending on company needs
- Additional vacation for the honeymoon
- Subsidies for childcare
- Regular team events (game night, table tennis tournament, excursions, etc.)
- Work in a mission-oriented, international team that values diversity and equality
- Working atmosphere with open doors and flat hierarchies
- Modern, green office in the heart of Leipzig
- Independence and responsibility in project management
- 10% of weekly working time for personal and professional development
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