Job IntroductionSerco is a trusted provider of services to National Space Agencies and the European Space Agency (ESA), we have over 40 years’ experience supporting the space sector and providing services for all stages of our customer’s space missions.
Serco has made significant contributions at EUMETSAT in Darmstadt, supporting a diverse array of meteorological satellite missions and projects. Serco provides essential engineering, technical, and management services, playing a crucial role in the operations and maintenance of satellite ground segments. Their expertise in satellite control, data processing, and system integration has earned them accolades, including 'Excellence in Service' awards from EUMETSAT. Serco’s dedicated efforts ensure the reliable dissemination of vital weather and climate data, underscoring their commitment to innovation and excellence in the field of meteorological satellite operations.

We are seeking a Mission Controller to work on our Customers Site (EUMESTAT) in Germany. You would be working on-site at EUMETSAT’s site in Darmstadt, during a 24/7 shift working model after launch of the new satellite. This is a fantastic opportunity to get into one of the most sought-after space agencies in the world.
Main Responsibilities As Mission Controller you will concentrate your activities on the following:

• Operate on a 24/7 shift basis all or part of the mission control system, which includes parts of the ground segment as well as the space segment.
• Assist in configuring and testing the operational system to support the operations.
• In case of ground or space segment anomaly take corrective action as necessary, applying the contingency / emergency procedures approved for the mission to ensure spacecraft safety and the continuity of service provision to users.
• Participate in other operations-related activities (small system development, procedures development or maintenance etc.) upon request of the team.

Successful Candidate Do you think you are the person we are looking for? See below what experience or knowledge you should bring :

• Experience working with computer systems and PC literacy is required
• Adaptable, self-disciplined and able to work in a calm and correct manner under conditions of stress
• The position requires working a shift rota
• Must be able to fit in well within a small operations team
• Should have a solid background in a technical environment
• Ex-military personnel should have completed a service College apprenticeship in electronics/telecommunications, and possess a background in Avionics, Air Defence, Air Radar or Communications or in any relevant area
• Should preferably have a degree at BSc level in a relevant subject such as IT, Telecommunications, Physics or Aerospace engineering etc.

On Offer:

• Relocation allowance: including a one-way flight ticket, transportation from the airport to a temporary hotel, and one month of paid accommodation while securing permanent housing.
• Hybrid working model.
• 50% subvention on Deutschland ticket.
• Gym membership discount.
• Participation in pension and health scheme.
• 30 days of holiday.

Relocation:
Darmstadt, Germany, offers a central location in Europe, making it an ideal base for travel and business within the EU. Major cities are well-connected by road, rail, and air, with Frankfurt Airport being one of Europe's busiest and most well-connected airports, facilitating easy international travel.
Serco Gmb H offers relocation support for all EU passport holders that are planning to relocate to Germany and work for EUMETSAT.
DE&I:
Diversity, Equity & Inclusion at Serco GMBH is based on a culture where every voice is heard, and every employee feels valued. Working together as one team, we can enhance the experience of our people and teams, improve the value of our solutions to better serve the missions of our customers, and make an impact in our world.

If the provided information caught your eye and you are keen on proceeding with the application,
I would ask you to provide me with the following information:

• Latest CV (Europass format in English)
• Your notice period
• Eligibility to work in the EU
• Current and expected salary
• Filled out the attached Skills Matrix

About The CompanySerco is a leading provider of public services. Our customers are governments or others operating in the public sector. We gain scale, expertise and diversification by operating internationally across five sectors and four geographies: Defence, Space, Justice & Immigration, Transport, Health and Citizen Services, delivered in UK & Europe, North America, Asia Pacific and the Middle East. More information can be found at Serco | Europe
Why should you join Serco ?
At Serco not only is the nature of the work we do important, everyone has an important role to play.
Meaningful and vital work - You’ll contribute to methodologically intercepting challenges whilst achievements will also be recognised and celebrated.
A world of opportunity - You’ll be wholeheartedly supported with development and career progression
Great people - You’ll become an integral member of a well-defined and supportive team who believe passionately in the value of our work. We are a company passionate about diversity and inclusion.
About Serco
Serco provides the User Helpdesk and Data Centre Operations Service of the European Organisation for the Exploitation of Meteorological Satellites (EUMETSAT), which plays a key role in enhancing the use of EUMETSAT data, products and data services.
The main objective of the service is to ensure effective and user-driven service to support the provision of data, both real-time and offline, as well as to provide comprehensive technical information to support all forms of user enquiries relating both to current operational services and to future satellite programmes of EUMETSAT.
We are diverse and inclusive organisation
At Serco, we see people first and foremost for their performance and potential and we are committed to supporting the needs of all our colleagues. It’s a mix of people from different backgrounds, experiences and opinion that keeps our culture strong and vibrant.
We believe in equity so we strongly encourage applications from a diverse range of candidates. Disabled applicants who meet the minimum criteria for the job are encouraged to apply and demonstrate their abilities in an interview. We also welcome a conversation about any adjustments that would make the interview process more accessible for you. Wherever possible we are open to discussions around flexible working and we operate a hybrid work structure in many of our business areas.
In the UK we are proud to be a Disability Confident Leader in the government’s scheme and hold the Gold Inclusive Employer Standard; in Belgium we are partner of Diversicom and member of Charter der Vielfalt in Germany.
If you have any questions please do not hesitate to reach out to The Serco Europe Recruitment Team
Important:
Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.
Applicants are reminded that they will be requested to produce such documentation during the recruitment process.
Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization.
Data Protection:
For more information on how the personal data in your application is process, please see the link Data Protection policy here.

Package Description What we offer if you join our amazing team:

• Relocation allowance: including a one-way flight ticket, transportation from the airport to a temporary hotel, and one month of paid accommodation while securing permanent housing
• Hybrid working model
• 50% subvention on Deutschland ticket
• Gym membership discount
• Participation in pension and health scheme
• 30 days of holiday