Germany Job Openings
DHL Express
Regional Tender Manager (m/f/d)
Bonn
FULL TIME
September 20, 2024
What makes DHL great? Our People! We know each employee’s individual contributions make us the #1 Express Delivery and Logistics Company in the world.
Distinguished as No.1 World’s Best Workplace™ by Great Place to Work and Fortune Magazine DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our corporate culture is about personal commitment – to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. Start YOUR career with DHL today…
We are looking for a Regional Tender Manager based in Bonn, Germany.
How will you contribute to the success of DHL?
- Ensure that Tender Management meets the response requirements of the Customers.
- Participates in meetings and conference calls with Customer Managers in order to obtain a detailed understanding of customer requirements.
- Support Regional Customer Managers in responding to tenders / contract renewals.
- Involve, lead & support all relevant functional stakeholders for successfully cooperate during the tender projects.
- Support country tender teams by advising on tender processes.
- Ensure achievement of performance and revenue target.
- Maintain good relationships with all internal stakeholders.
- Interacts with Global Implementation team once Tender outcome is known, to ensure smooth hand-over.
- Lead and manage tender projects & process to ensure on-time compelling and competitive business propositions.
- Ensure that tender responses meet customer requirements and are supported / approved by the involved DHL business functions.
- Prepare, facilitate and minute project team meetings / conference calls with all relevant stakeholders (e.g. Sales Managers, Pricing, Operations, IT, Finance etc.) in order to obtain a detailed understanding of customer requirements and to align with all experts on the most suitable sales strategies & DHL solution(s) to win profitable business.
- Make qualification recommendations and provide all relevant information necessary for a go / no go decision in order to utilize all resources with maximum effectiveness on the customer offers.
- Collect, rework and share data from multiple sources with all relevant stakeholders (e.g. revenue potential, shipments profile etc.).
- Create & share project plans and response guidelines for all stakeholders involved during the tender / negotiation process.
- Prepare compelling customer proposal documentations and customer submissions.
- Communicate results of tenders to all relevant stakeholders and handover all collected material for commercial implementation for won tenders.
- Support & lead internal contract management processes for won tenders, source & maintain respective customer reference documents (e.g. contracts, tariffs, SOP, SLA) and report customer contract overview details (e.g. type, scope, duration and terms & conditions of contracts) to stakeholders as needed.
- Support country tender teams by advising on tender processes.
- Take functional responsibilities (e.g. with Tender Review Board management, reporting, proposal template, knowledge database management…) for the regional tender team and support / lead process improvement initiatives.
- University Degree in Economics/Logistics or Business Administration.
- Fluency in English (written and spoken), knowledge of additional European languages would be an advantage.
- Experience in Sales/Tender Management environment (ca. 2-3 years).
- Experience in Project and Process Management.
- Strong interpersonal skills to challenge & align consent between internal stakeholders.
- Excellent communication skills (written and oral) incl. ability to translate complex issues in a clear and simple way for all relevant stakeholders.
- Highly professional business behavior and team player mindset (e.g. reliable, motivated, open for change, proactive / self-driven, authentic etc.).
- Ability to work under high pressure and tight deadlines.
- Goal orientation, quality & process focus is important but also pragmatic approach will be needed.
- Excellence in MS-Office (Excel, Word, Power Point).
- Good analytical skills, incl. ability to process data.
- Basic understanding of DHL Express systems, sales processes and service capabilities would be useful.
- Basic knowledge of Logistics industry would be useful.
- DHL Express European Head Office Fritz-Erler-Strasse 5 53113 Bonn
Fritz-Erler-Strasse 5
53113 Bonn
Agierende Gesellschaft DHL Global Management Gmb H
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