Your vision is ambitious. Just like ours.

Discover your exciting role

Explore your tasks and responsibilities

• Analyze and design scalable, efficient, and sustainable business processes in line with organizational objectives and goals
• Define solution architecture and integrate technologies to streamline processes in collaboration with IT teams
• Establish governance frameworks to ensure compliance, best practices, and continuous process improvement
• Engage stakeholders, gather requirements, and develop organizational change management strategies to support process adoption
• Continuously monitor process performance, identify improvement opportunities, and foster innovation
• Develop concise, data-driven business cases for process improvement initiatives
• Establish and track key performance indicators (KPIs) to measure process effectiveness
• Facilitate cross-functional collaboration to ensure alignment with organizational objective

Show your expertise

• Bachelor's or Master's degree in Computer Science, Information Technology or related field, or equivalent practical experience
• Experience as a Solution Architect, IT Systems Architect or a similar role
• Proven experience in process analysis, design, and improvement
• ITIL v4 Foundation certification (required), Knowledge of USM, Service Now, and Agile methodologies preferred,
• Strong experience with ITSM/ESM and service management tools (e.g., Service Now, Jira ITSM)
• Proven ability to lead enterprise-wide process improvement initiatives
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams and influence stakeholders at all levels
• Proficiency in English
  

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