Greece Job Openings
Athenaeum InterContinental Athens
Credit Agent - Athenaeum InterContinental Athens based
Athens
September 18, 2024
The Group is currently under expansion, especially in the resorts sector.
Please join the team & take the challenge to grow yourself further. Peers will provide you with all the necessary support (cross-training, learning programs structured under international flags initiatives etc.) for you to exploit any opportunities within a local Group of Hotels, operating under renown international flags.
Make your journey inspiring with us!
Education and Experience:
- prior experience of 4-5 year in the sectors of Hospitality (front or back office), or Economics / Finance
- and/or University diploma (or equivalent) required per sector
Credit department agent duties:
- Monitor and manage a portfolio of customer accounts to ensure timely collection of outstanding debts.
- Ensure all inquiries from guests or credit card companies are handled promptly (same day if possible) and professionally
- Maintain local credit policies and procedures regarding billing, credit cards, collection and inquiries
- Perform credit cards reconciliations, following up on various discrepancies that may occur with Banks and/ or with clients.
- Monitoring of existing Customer credit, Customer payment applications and maintain credit histories
- Coordinate with internal departments, such as Front Office, Sales, F&B, etc.. to obtain necessary information to resolve payment disputes and address customer inquiries regarding outstanding balances
- Performs other related duties, as required
- Excellent organizational skills and attention to detail
- Experience with hotel PMS systems (i.e OPERA, Protel, etc..) is a plus
- Familiarity with Greek accounting and financial principles is a plus
- Excellent written and verbal communication skills In Greek and English
- Proficient in Microsoft Office Tools (Excel, Word,etc..)
- Team player and good cooperation with others
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