Greece Job Openings

DONKEY HOTELS AE

Credit Agent – Athenaeum InterContinental Athens based

FULL TIME

September 18, 2024

Τοποθεσία Καλλιθέα πριν 16 ώρες Ημ. ανάρτησης πριν 16 ώρες Με κάποια εμπειρία Επίπεδο εμπειρίας Με κάποια εμπειρία Πλήρης απασχόληση Τύπος απασχόλησης Πλήρης απασχόληση Τουρισμός Κατηγορία θέσης Τουρισμός
Hotels’ Group, operating both City Hotels & Resorts, is looking for a Group Credit dept professional; The appropriate candidate must be an ambitious, young professional with high career aspirations & the drive to grow within the hospitality industry.

The Group is currently under expansion, especially in the resorts sector.

Please join the team & take the challenge to grow yourself further. Peers will provide you with all the necessary support (cross-training, learning programs structured under international flags initiatives etc.) for you to exploit any opportunities within a local Group of Hotels, operating under renown international flags.

Make your journey inspiring with us!

Education and Experience:
prior experience of 4-5 year in the sectors of Hospitality (front or back office), or Economics / Finance

and/or University diploma (or equivalent) required per sector

Credit department agent duties

Monitor and manage a portfolio of customer accounts to ensure timely collection of outstanding debts.

Ensure all inquiries from guests or credit card companies are handled promptly (same day if possible) and professionally

Maintain local credit policies and procedures regarding billing, credit cards, collection and inquiries

Perform credit cards reconciliations, following up on various discrepancies that may occur with Banks and/ or with clients.

Monitoring of existing Customer credit, Customer payment applications and maintain credit histories

Coordinate with internal departments, such as Front Office, Sales, F&B, etc.. to obtain necessary information to resolve payment disputes and address customer inquiries regarding outstanding balances

Performs other related duties, as required

Required Skills/Abilities:
Excellent organizational skills and attention to detail

Experience with hotel PMS systems (i.e OPERA, Protel, etc..) is a plus

Familiarity with Greek accounting and financial principles is a plus

Excellent written and verbal communication skills In Greek and English

Proficient in Microsoft Office Tools (Excel, Word,etc..)

Team player and good cooperation with others
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