Who we are
Etraveli Group is the globally leading company for tech solutions and fulfillment capabilities for online sales of flights. We are here to solve complexity, by connecting millions of flights and travelers across the globe. We hold consumer online travel agency brands like Mytrip, Go To Gate & Flight Network and serve Booking.com with flights. Etraveli Group has also established strategic partnerships with companies like Skyscanner, Google Flights, TUI, etc.
Every day we strive to make the world smaller for our customers and bigger for our people. Our diverse team of more than 2400 passionate professionals is what makes us the industry’s tech wonder and the best in the world at what we do. Our major offices are in Sweden (HQ), Canada, Greece, India, Poland with the Athens office being one of the largest, hosting around 600 employees working from the center of Athens for the rest of the world.
Position summary
We are looking for a Product Analyst to join our Flexibility Products team. The job holder will be exposed to the international Fintech Ecosystem within a fast-paced technology organization.
The core responsibilities of the Flexibility Products Analyst are to routinely monitor and analyze product performance, perform operational tasks and undertake product enhancement initiatives.
You will be located in Athens and will be part of Etraveli Group’s Fintech Team.
Responsibilities

• Become the Subject Matter Expert on Fintech Products platform functionality and data elements. Understand in depth the domain's business logic and how it interfaces with other platform domains, as well how it contributes to the business value.
• Execute scheduled data analysis utilizing BI tools and spreadsheets in order to produce meaningful KPIs.
• Monitor daily operational reports and alerts to identify and act to resolve incidents.
• Perform product operations tasks in the context of product/features configurations, testing and incident management.
• Perform analysis on the basis of business problems in order to define solutions and deliver product requirements for development.
• Document the requirements for the implementation of reports, models and dashboards on the company’s BI system.

Requirements

• Degree in a quantitative field, Technology, Business or Economics
• Ideally up to 3 years working experience
• Entry level of data analysis skills (some exposure to BI tools, knowledge of MS Excel, ability to prepare reports, map data from different sources)
• Previous exposure in system activities/configuration (e.g. CMS, CRM etc.)
• Self-organized and thorough with an intrinsic appreciation for assuring projects’ progress efficiently.
• Capacity to work independently and as a team member with minimal supervision
• Ability to act proactively, take initiatives and pay attention to detail.
• Very strong communication skills, can-do approach & excellent command of the English language.
• High level of responsibility & integrity combined with eagerness to work in a multicultural, international environment subject to continuous changes.

Benefits

Working at the leading European OTA in selling flight tickets, means being part of a fantastic group of professionals, all of us with different skills and personalities which is what makes us a great team. We offer you:

• Hybrid working environment - having the opportunity to work both remotely and at the office enabling you flexibility!
• Office in the City – We sit on bright, large floors (over 4000㎡!) in central Athens. Just a short walk from the Ambelokipi Metro station.
• Growth – We believe in personal development and continuous education, thus we offer the opportunity of role-related training on tools and best practices.
• Team activities - We also like to schedule company/department/team activities and events outside the office space!
• Fun & Work: We have a relaxed & fun work environment where you can enjoy free coffee/tea, playing ping pong or video games.
• Health Benefits - Through partners we offer a private health insurance plan. We also offer the possibility to use 2 extra medical leave days in case of need.