Patrique Mercier Recruitment PT is thrilled to announce an exciting opportunity for French-speaking customer service representatives to join a prestigious banking institution in Athens, Greece! If you are passionate about providing excellent customer support and have a keen interest in the banking sector, this role is perfect for you.
As a French Speaking Customer Service Representative, you will be the first point of contact for customers, assisting them with inquiries, resolving issues, and ensuring a smooth banking experience.
Key Responsibilities:

• Customer Support: Provide outstanding service to French-speaking clients via phone, email, and chat, addressing their inquiries and concerns promptly and professionally.
• Banking Products Knowledge: Assist customers with information regarding various banking products and services, helping them make informed financial decisions.
• Issue Resolution: Troubleshoot and resolve customer issues efficiently, guiding them through necessary processes and ensuring a satisfactory outcome.
• Documentation: Maintain accurate records of customer interactions, inquiries, and resolutions to enhance service delivery and report trends.
• Collaboration: Work closely with internal teams to address customer feedback and improve overall service processes.

What We’re Looking For:

• Language Proficiency: Fluency in French and a strong command of English for effective communication.
• Customer Service Experience: Previous experience in customer service, preferably in the banking or financial sector.
• Communication Skills: Excellent verbal and written communication skills, with the ability to explain complex financial concepts clearly and empathetically.
• Problem-Solving Skills: Strong analytical abilities and a proactive approach to resolving customer issues.
• Self-Motivated: Ability to work independently in a fast-paced environment while staying organized and focused.
• Tech-Savvy: Comfortable using various software tools and platforms, with a willingness to learn new technologies.

What We Offer:

• Comprehensive Health Insurance: Private health insurance from day one to ensure your well-being.
• Training & Development: Extensive training programs to help you enhance your skills and support your career growth within the banking sector.
• Performance Bonuses: Competitive bonuses to recognize and reward your hard work and dedication.
• Financial Incentives: Additional salaries or bonuses to support your financial goals.

Why Athens?
Athens, known for its rich history and vibrant culture, offers a unique lifestyle with beautiful landscapes, delicious cuisine, and a friendly atmosphere. This is your chance to work in an exciting city while growing your career in the banking industry.
How to Apply:
If you are ready to take the next step in your career and are excited about the opportunity to work in the banking sector in Athens, apply today! Don’t miss out on this chance to make a significant impact while enjoying a fulfilling professional journey.
Job Type: Full-time
Pay: 16,000.00€ - 20,000.00€ per year
Application Question(s):

• Are you willing to relocate to Greece?
• Do you have a valid European Passport/ID?