Greece Job Openings
MarBella Collection
Front Desk Receptionist - MarBella Hotel for Season 2025
November 7, 2024
Mar-Bella Collection is looking for a passionate Front Desk Receptionist to join the Mar Bella hotel team for 2025 in Corfu.
Duties & Responsibilities
- Greet and welcome guests upon their arrival and assign rooms
- Perform all check-in and check-out tasks
- Register guests collecting necessary
- Answer, screen and forward incoming phone calls
- Provide information about the hotel, available rooms, rates and amenities
- Respond to clients’ complaints in a timely and professional manner
- Liaise with the housekeeping staff to ensure all rooms are clean, tidy and fully furnished to accommodate guests’ needs
- Upsell additional facilities and services, when appropriate
- Maintain updated records of bookings and payments
- Receive, sort, and distribute daily mail/deliveries
- Ensure reception area is tidy and presentable, with all necessary stationery and material
- Maintain back-office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
- Control the front office supplies and keep inventory of stock
Requirements
- Work experience as a Hotel Front Desk Agent, Receptionist or similar role
- Experience with hotel PMS, like Fidelio or Opera
- Excellent verbal and written command of Greek and English language
- Additional language knowledge would be consider an extra asset (German /French / Russian
- Familiarity with Microsoft Office.
- Degree in hotel management is a plus
- Customer service attitude
- Organizational skills
- Written and verbal communication skills
- Outgoing personality
- Multitasking and prioritizing
- Problem-solving
- Ability to work under pressure
- Competitive remuneration package
- Dynamic & highly professional environment
- Career development opportunities
- Sharedroom accommodation & meal plan provided
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