Τοποθεσία Ζάκυνθος πριν 7 μέρες Ημ. ανάρτησης πριν 7 μέρες Με κάποια εμπειρία Επίπεδο εμπειρίας Με κάποια εμπειρία Εποχιακός/ή Τύπος απασχόλησης Εποχιακός/ή Τουρισμός Κατηγορία θέσης Τουρισμός
Louis Hotels , one of the biggest hotel groups in Greece and Cyprus, is seeking to recruit an individual for its newest 5-star hotel ‘King Jason Zante’, in Zakynthos Island, member of Louis Hotels Exclusive Collection, for the below position:

Front Office Manager

Main Responsibilities:
Comply with all company-related front office standards and operating procedures.

Ensure the front desk is tidy and has all necessary stationery and material.

Train, supervise and support front office staff.

Set up and operate an ‘Experiences Host’ (i.e., ‘Guest Concierge’) service.

Ensure timely and accurate customer service at all times.

Handle complaints and specific customers’ requests.

Troubleshoot emergencies.

Ensure proper mail distribution.

Prepare and monitor hotel rooms revenue budget and staff scheduling.

Keep updated records of front office expenses and costs.

Ensure hotel compliance with EU personal data regulations.

Qualifications:
Degree in Hospitality/Tourism.

2 years’ minimum experience as a Front Office Manager in a hotel with similar high standards.

Excellent organizational and team management skills.

Excellent command of English language is essential; knowledge of a second foreign language will be considered as an asset.

Self-motivated, enthusiastic, guest oriented and with a hands-on operations management approach.

Excellent MS Office, PMS-Computer skills.

We offer :
Excellent opportunities for career progression.

Pleasant working environment.

Competitive salary.

Interested applicants should send their CV to vacancies.greece@louishotels.com

All applications will be treated with strict confidentiality.