Greece Job Openings
Concentrix
German speaking Customer Service Representative
Athens
October 21, 2024
German speaking Customer Service RepresentativeJob Description
Why join us
Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #Game Changers at Concentrix Greece and use your communications skills in German.
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Manage inbound calls, emails, or live chats
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Identify and assess customers’ needs to achieve satisfaction
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Build sustainable relationships of trust through open and interactive communication
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Provide accurate, valid, and complete information by using the right methods/tools
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Meet personal/customer service team targets and call-handling quotas
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Keep records of customer interactions, process customer accounts, and file documents
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Follow communication procedures, guidelines, and policies
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Proven customer support experience or experience as a client service representative
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Fluent in German
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Good level of English
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Strong focus on customer needs and understanding of how customers can behave
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Strong communication, problem-solving, and active listening skills
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Strong written skills
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Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment
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Sense of ownership and pride in your performance and its impact on the company’s success
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Full Relocation Support (including flights, accommodation & transportation)
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Indefinite contract
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Competitive remuneration package (14 Salaries/year)
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10% monthly performance bonus
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Daily meal voucher in Up Hellas Mastercard
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Private health insurance + Dental Care
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Opportunities for international Career through the International Mobility program
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A challenging working environment
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Employee events
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Free gym, well-being activities, and a rooftop cinema with Acropolis views
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Enjoy with your co-workers your lunch break at our new Restaurant
GRC Athens - Ilia Iliou 51Language Requirements:
English, GermanTime Type:
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