Greece Job Openings
Patrique Mercier Recruitment
German Speaking IT Support Representatives – Remote in Greece
Athens
FULL TIME
October 31, 2024
As a German Speaking IT Support Representative, you’ll provide essential support to customers, solving technical issues and ensuring a seamless user experience—all while working from the comfort of your chosen location in Greece.
Key Responsibilities:
- Offer exceptional IT support to German-speaking customers via phone, email, or chat.
- Troubleshoot technical issues effectively, ensuring swift and satisfying resolutions.
- Maintain accurate records of interactions and relay valuable feedback to improve processes.
- Collaborate with internal teams to enhance service delivery and resolve complex issues.
- Stay informed about company products and services to provide the best possible assistance.
- Fluency in German and proficiency in English for clear communication.
- Background in IT support or customer service is a plus but not required.
- Excellent communication skills and an empathetic approach to customer service.
- Strong problem-solving abilities and a proactive, customer-first mindset.
- Self-motivated, well-organized, and comfortable working independently in a remote setup.
- Adaptability to new technologies and processes.
- Private Health Insurance from your first day.
- Comprehensive Training & Development programs to enhance your skills and career growth.
- Performance Bonuses to reward your commitment and success.
- Two Additional Salaries annually to support your financial goals.
- Includes flights, transfers, and support with finding accommodation through trusted agencies.
- Covered Hotel Stay for 4 weeks to help you get settled in Greece.
Job Type: Full-time
Pay: 20,000.00€ - 23,000.00€ per year
Application Question(s):
- Are you willing to relocate to Greece?
- Do you have a valid European Passport/ID?
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