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FOURLIS Group, one of the leading Groups of companies in Greece, Bulgaria, Cyprus and Romania in providing quality consumer goods, is currently looking to recruit:
Group IT Support Specialist

(ref.: IT_SS 09.2024)

The Position:
Being a part of the IT team, reporting to the Group Front Office IT Services Manager , you will be responsible and accountable for:

Administering, monitoring, supporting, and maintaining the Group front Office applications to ensure the undisrupted operation of the Group IT (Stores IKEA, Holland and Barrett & Intersport, E-commerce) & Telecommunication systems and the best Customer Service.

Providing Helpdesk services and ticketing based on SLA

Implementing all necessary IT routines and procedures

Providing 1 st level support on all IT issues

Participating in IT related projects and new stores establishments

Qualifications & Competencies required:
Bachelor’s Degree (in Information Technology or related field will be considered as an asset).

At least 2 years of relevant work experience.

Achievement drive, initiative taking and problem solving skills.

Strong Customer Focus.

Team player.

Good planning, organizational and follow up skills.

Good communication and interpersonal skills.

Ability to work under pressure and strict deadlines.

Good command of the English language.

Qualifications considered as an asset:
Experience in Retail Business Processes and Systems

Experience in ERP applications (preferably Microsoft Dynamics Nav)

Good Knowledge of Microsoft SQL RDBMS

We offer:
Competitive remuneration & benefits package

Extensive continuous training

Career & development prospects in FOURLIS Group

If you want to join our team, please send us your complete resume by 26/10/2024 .