Key Responsibilities

Reservation Management

• Handle all aspects of group reservations, including accommodation, transportation, tours, and other travel services, ensuring accuracy and attention to detail.
• Coordinate with hotels, transportation providers, tour operators, and other suppliers to secure the best rates and availability for group bookings.
• Manage group proposals, contracts, deposits, payments, and other related financial transactions in accordance with company policies and procedures.

Coordination and Logistics

• Work closely with the Senior Groups Department Manager and other team members to coordinate the logistics of group travel arrangements, including pricing, special requirements, and preferences.
• Prepare detailed itineraries and travel documents for group clients, ensuring all information is accurate.
• Monitor and manage any changes or issues that arise before or during the trip, working quickly to resolve them and minimize any disruption to the client’s experience.

Supplier/Partner Relations

• Build and maintain strong relationships with key suppliers
• Negotiate rates and terms with vendors to ensure competitive pricing and favourable conditions for group bookings.
• Provide feedback for supplier performance to ensure continuous improvement in service delivery.

Administration

• Maintain accurate records of all group reservations, including correspondence, contracts, payments, and other related documentation.
• Assist with the preparation of reports and analysis related to group sales, providing insights into booking trends and opportunities for improvement.
• Support the Senior Groups Department Manager with additional tasks as needed, contributing to the overall success of the department.

Qualifications

• Minimum of 2-3 years of experience in a reservations or customer service role within the travel, hospitality, or tourism industry.
• Previous experience in group travel or event coordination is a strong advantage.
• Strong organizational skills with the ability to manage multiple bookings and tasks simultaneously.
• Excellent communication and interpersonal skills, with the ability to interact professionally with clients, vendors, and colleagues.
• High attention to detail, ensuring that all reservations and travel arrangements are accurate and complete.
• Proficiency in reservation systems, CRM software, and Microsoft Office Suite.
• Ability to work effectively under pressure and meet tight deadlines.
• Bachelor’s degree in hospitality management, Tourism, Business Administration, or a related field is preferred.
• Fluency in English is required; proficiency in additional languages, particularly Greek, Spanish or Italian, is also an advantage

Why Travelive?

• Join a leading luxury travel company that values excellence and personalized service.
• Work in a dynamic and collaborative environment with opportunities for professional growth.

Travelive offers:

• A unique opportunity to grow within one of the leading Destination Management Companies in the travel industry.
• Competitive salary.
• Friendly and professional working environment.
• An international and diverse work atmosphere
• Continuous opportunities for career progression

• Male candidates must have fulfilled their military obligations.

Compensation based on experience.

Please send a cover letter and CV to careers@travelive.com.
Only applications submitted in English will be considered.
Travelive is an equal opportunity employer.