Greece Job Openings

Aman Group Sarl

Guest Services Agent

November 11, 2024

Guest Services Agent
  • Kranidi, Greece
  • Front Office
  • 1234
  • Amanzoe
Job Description
POSITION OVERVIEW
About the Company

At Aman we are on a mission to create the world’s ultimate luxury lifestyle brand; hotels, resorts, homes, experiences and products which transform our guests’ and owners’ perspectives and daily lives. To achieve our ambitions, we capitalise on our unique combination of world-class and diverse talent, unmatched design, and access to locations, cultures and experiences few are privy to. We live by the ‘Aman way of life’ – a mindset shared by our guests and employees which creates a lifelong sense of belonging driven by our values .
About the Property
Scattered with Unesco-protected ruins, the beach-fringed Peloponnese has been at the heart of Greek culture for millennia. Resting on the east coast of the Peloponnese near Porto Heli, Amanzoe is a modern-day Acropolis from which 360-degree views encompass olive groves and the Aegean sea. Pavilions and villas all offer private pools with stunning views and fragrant gardens, whilst speedboats await at the beach to zip between nearby islands.

About the Position

Join our family at Amanzoe as a Guest Services Agent.

RESPONSIBILITIES
Under the direction of the Front Office Management Team, the incumbent will assist in providing customer focused service to our guests and suppliers, preparing all daily reports and guests arrival correspondence together with handling several other administrative tasks.

You will need to be a customer driven and an extremely proactive personality, with an outgoing, charismatic and approachable character.

QUALIFICATIONS
About the Successful Candidate

You will likely already possess experience of at least 2 years in a respective position, preferably in a 5* hotel. A Hospitality Degree from a certified school in Greece or abroad would be considered an asset. You will also already hold excellent working knowledge in Opera PMS or Fidelio, as well as MS Office. Excellent written and verbal Greek and English communication skills are required. Knowledge of an additional language is preferable (e.g. French, Italian, Spanish, other). Strong interpersonal abilities are essential for this role.
They are smart, driven and very detail-oriented
They have a strong instinct to collaborate with others, to look after the interests of our Company, our Guests, and our Colleagues.

Aman always looks to work with the most talented individuals in their field, all display the following common characteristics:

  • They are value-driven and choose to belong to a value-based group. Therefore they respect and adhere to our ethical standards, and they adapt themselves to the cultural sensitivities of the unique locations where we live and work
  • They are excellent communicators
  • They are smart, driven and very detail-oriented
  • They have a strong instinct to collaborate with others, to look after the interests of our Company, our Guests, and our Colleagues.


About the Benefits

Aman Resorts offer wonderful benefits including exciting career growth opportunities in a company that is growing rapidly. Benefits include shared accommodation with a monthly allowance for utilities, one meal per shift, a light breakfast, and a provided uniform


If you're ready to take on the challenge of shaping the future of this unique property and creating unforgettable guest experiences, we invite you to join our team.

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