Greece Job Openings

Καυκάς

IT Support Engineer (Παιανία)

Paianía

FULL TIME

September 30, 2024

As part of the Help Desk Team the IT Support Specialist will work in a complex and demanding environment with over 1000+ users and more than 80 remote locations where systems and network stability is our everyday target.
Job duties:
  • Users Support in Headquarters and our remote locations by resolving requests from our ticketing system
  • Properly escalating unresolved inquiries to the next level of onsite support or creating tickets to integrators
  • Troubleshooting hardware and software issues of corporate PCs and laptops.
The successful candidate should have:
  • BSc degree in Information Technology or related field
  • At least 2years of proven experience in a similar role
  • Good knowledge and understanding of Microsoft Active Directory and services (DNS – DHCP)
  • Experience in Antivirus and Antispam Software
  • Experience on O365
  • Having experience on IP Telephony
  • Understanding basic principles of networking
  • Being able to understand DSL and telephony issues in order to communicate them to vendors
  • Very good communication skills and team player.
The Company offers:
  • Competitive remuneration package & extra benefits
  • Dynamic, prestigious and highly distinguished working environment (Best workplace award in Greece for 10 years)
  • Supportive management
  • Among top industries in international market trends
  • Multiple learning & career opportunities.
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