Greece Job Openings
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Italian Customer Advisor
Athens
FULL TIME
October 10, 2024
Our client, a multinational BPO company, is looking for a CS advisor to join a modern and youthful team.
Responsibilities:
- Managing of incoming calls
- Identify and access customers’ needs to achieve satisfaction
- Build relations of trust through open and interactive communication
- Provide accurate, valid, and complete information by using the methods/tools
- Keep records of customer interaction, process customer accounts and file documents
- Follow communication procedures, guidelines, and policies
- Native or near to native Italian language (C2)
- Very good command of English language (B2 –C1)
- Good MS Office skills
- Strong phone contact handling skills and active listening
- Excellent communication and presentation skills
- Customer orientation and ability to adapt/respond to different types of characters
- Ability to multi-task, prioritize, and manage time effectively
- Competitive Remuneration package
- Extra bonus depending on the performance appraisal
- Health care benefits and numerous other discounts
- Ticket restaurant
- Relocation Cost (for candidates outside Greece)
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