Patrique Mercier Recruitment PT is excited to offer a fantastic opportunity for Italian-speaking customer service professionals to join a leading company in the financial sector while working remotely from the beautiful country of Greece! If you have a passion for finance and a commitment to delivering exceptional customer service, this role is an excellent fit for you.
As a Italian Speaking Customer Service Representative, you will be the first point of contact for customers, providing them with support on financial products, assisting with inquiries, and ensuring a positive experience.
Key Responsibilities:

• Customer Support: Deliver outstanding service to Italian-speaking clients via phone, email, or chat, addressing their inquiries and providing timely assistance.
• Financial Guidance: Assist customers with questions related to financial products and services, ensuring they have a clear understanding of their options.
• Problem Resolution: Troubleshoot and resolve issues efficiently, guiding customers through the necessary steps to achieve satisfactory outcomes.
• Record Maintenance: Keep accurate records of customer interactions, inquiries, and resolutions to enhance service delivery and report trends.
• Collaboration: Work closely with internal teams to address customer concerns and improve processes, ensuring a seamless experience for clients.

What We’re Looking For:

• Language Proficiency: Fluency in Italian and a strong command of English for effective communication.
• Customer Service Experience: Previous experience in customer service, preferably in the financial sector or a related field.
• Communication Skills: Excellent verbal and written communication skills, with the ability to explain financial concepts in a clear and approachable manner.
• Problem-Solving Abilities: Strong analytical skills and a proactive approach to resolving customer issues.
• Self-Motivated: Ability to work independently in a remote setting while staying organized and focused.
• Tech Savvy: Comfortable using various software and tools, with a willingness to learn new technologies.

What We Offer:

• Comprehensive Health Insurance: Private health insurance from your first day to ensure your well-being.
• Training & Development: Extensive training programs to help you enhance your skills and advance your career in the financial sector.
• Performance Bonuses: Competitive bonuses to recognize and reward your hard work and commitment.
• Financial Incentives: Two additional salaries per year to support your financial goals.

Fully Paid Relocation Package:

• Travel Support: Assistance with flights and transfers to help you transition smoothly to Greece.
• Housing Assistance: Support with finding accommodation through agency partnerships.
• Initial Accommodation: Fully covered hotel stay for 2-4 weeks to ensure a seamless transition into your new role.

This is an incredible opportunity to grow your career in the financial sector while enjoying the flexibility of remote work from Greece. Don’t miss this chance—apply today and embark on a rewarding professional journey with us!
Job Type: Full-time
Pay: 16,000.00€ - 20,000.00€ per year
Application Question(s):

• Are you willing to relocate to Greece?
• Do you have a valid European Passport/ID?