Italian speaking Customer Service Representative

Greece Job Openings

Concentrix

Athens

October 22, 2024

Customer Service and Support

Location

Athens, Greece

Job Title:
Italian speaking Customer Service RepresentativeJob Description
We are recruiting Customer Service Representatives for our clients, some of the top players on the global market in industries such as tech, finance, media, healthcare, travel, and more. Join our team of #Game Changers in Athens and bring out your communications skills

Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #Game Changers at Concentrix Greece and use your communications skills in Italian. We are bringing Customer Advisors on board for our clients.

You will learn fascinating insights into the hospitality industry while building a long-term career and developing your skills. No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers.
What we offer:

Indefinite contract
Competitive remuneration package (14 Salaries)
Opportunities for international Career through Concentrix International Mobility program
A challenging working environment
Employee events
Private health insurance + Dental Care
Daily meal voucher in Up Hellas card per working day
Up to 10% monthly performance bonus
Free gym and other well-being activities
Free rooftop cinema with Acropolis views
Enjoy with your co-workers your lunch break at our new Restaurant

What you’ll be doing at Concentrix

Manage inbound calls, emails, or live chats
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships of trust through open and interactive communication
Provide accurate, valid, and complete information by using the right methods/tools
Meet personal/customer service team targets and call handling quotas
Keep records of customer interactions, process customer accounts, and file documents
Follow communication procedures, guidelines, and policies

What we’re looking for

Proven customer support experience or experience as a client service representative
Fluent in Italian
Good level of English
Strong focus on customer needs and understanding of how customers can behave
Strong communication, problem-solving and active listening skills
Strong written skills
Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment
Sense of ownership and pride in your performance and its impact on the company’s success

You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.
Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.
Concentrix Hellas is an equal-opportunity employer
Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.

Location:
GRC Athens - Minwos 10-16Language Requirements:
English, ItalianTime Type:
Full time If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

We regret to inform you that this job opportunity is no longer available as it has expired

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