Greece Job Openings
OPAP Group
Loyalty Program Specialist
Athens
October 23, 2024
We are #OPAP
We are Greece’s leading gaming company, with 65 years of history and Top Employer in Greece for 2023 & 2024. Our vision is to provide best-in-class entertainment in both retail and online, as well as to give back to society.
OPAP’s Fast Forward strategy guides our aspirations of delivering affordable and personalized entertainment experiences, while building an agile and dynamic company that enjoys long-term success. Customer centricity, digital orientation, agility, people engagement and social contribution are part of our DNA!
So what’s the challenge…
Are you excited to boost customer engagement? As a Loyalty Program Specialist, you'll help execute loyalty strategies, track results, and suggest improvements to keep customers coming back.
Your day to day will include:
- Supporting the design and execution of the Loyalty program’s tactical plan across all OPAP games and services
- Monitoring the loyalty landscape and collaborating with sales/product teams to stay updated on market trends and customer needs
- Providing business requirements for program improvements and new features to enhance user experience and boost customer engagement
- Taking ownership and coordinating resources to deliver Loyalty program projects, including UI/UX updates and feature development
- Supporting partnerships with stakeholders to enhance the program’s benefits and features
- Running all operations related to the loyalty program like draws, configuration changes, and reward vouchers
- Monitoring and reporting loyalty KPIs to identify areas for improvement
What you need to succeed:
- BSc in Marketing, Business Administration or other relevant field
- 4+ years of experience in similar role around retail-based loyalty programs
- Knowledge of Salesforce Marketing Cloud or other CRM tools, would be an asset
- Results driven an self-motivated with passion, energy and a positive attitude
- Strong organizational skills with high attention to detail
- Solid commercial mindset and business acumen
- Strong Analytical Skills
- Ability to work effectively under pressure and under strict deadlines
- Team player with strong collaboration skills
- Excellent communication skills both in English and Greek languages (written and oral)
- Proficient user of MS Office (Word, Excel, Power Point)
What’s in it for you?
An award-winning working environment
-
State of the art facilities including gym & restaurant
Hybrid working model
Competitive salary package and bonus scheme
Health insurance coverage & Pension Plan
Monthly food allowance
Continuous learning with classroom/digital trainings by Opap Academy
Internal Career Opportunities
Well-Being Activities
OPAP Group is an equal opportunity employer
Does this sound like you? If yes, we would love to meet you!
We regret to inform you that this job opportunity is no longer available as it has expired
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