• Supporting the design and execution of the Loyalty program’s tactical plan across all OPAP games and services
• Monitoring the loyalty landscape and collaborating with sales/product teams to stay updated on market trends and customer needs
• Providing business requirements for program improvements and new features to enhance user experience and boost customer engagement
• Taking ownership and coordinating resources to deliver Loyalty program projects, including UI/UX updates and feature development
• Supporting partnerships with stakeholders to enhance the program’s benefits and features
• Running all operations related to the loyalty program like draws, configuration changes, and reward vouchers
• Monitoring and reporting loyalty KPIs to identify areas for improvement

• BSc in Marketing, Business Administration or other relevant field
• 4+ years of experience in similar role around retail-based loyalty programs
• Knowledge of Salesforce Marketing Cloud or other CRM tools, would be an asset
• Results driven an self-motivated with passion, energy and a positive attitude
• Strong organizational skills with high attention to detail
• Solid commercial mindset and business acumen
• Strong Analytical Skills
• Ability to work effectively under pressure and under strict deadlines
• Team player with strong collaboration skills
• Excellent communication skills both in English and Greek languages (written and oral)
• Proficient user of MS Office (Word, Excel, Power Point)

An award-winning working environment

State of the art facilities including gym & restaurant
Hybrid working model
Competitive salary package and bonus scheme
Health insurance coverage & Pension Plan
Monthly food allowance
Continuous learning with classroom/digital trainings by Opap Academy
Internal Career Opportunities
Well-Being Activities