Greece Job Openings

Pfizer

MEET EMEA Process / Quality Analyst (English and Greek)

Thessaloníki

FULL TIME

August 26, 2024

ROLE SUMMARY

The Meetings, External Engagements, & Travel (MEET) Process / Quality Analyst will support the Regional Process Integration & Controls Manager in implementing MEET processes and overseeing adherence to processes, policies, controls, and standards within EMEA. The Regional Process / Quality Analyst will be responsible for transaction sampling and system reviews to ensure processes and systems functionality. Additionally, this Analyst will play a central role in addressing escalations, exceptions, and deviations related to MEET processes.

This Analyst will demonstrate accountability and integrity in the face of challenge and respond to change with agility, optimism, and innovation. They will collaborate cross-functionally as appropriate.

This role will be based in Thessaloniki, Greece and work with other Process / Quality Analysts, regional operations team, regional HCP payments team, regional sourcing team, and other COEs as appropriate. The Process Analyst will report directly to the Process Integration and Controls Lead Manager for EMEA.

ROLE RESPONSIBILITIES:

Support the resolution of escalations; exceptions; and deviations related to MEET transactions and processes within EMEA
Ensure all escalations; exceptions; and deviations are documented
Work with regional Process Integration & Controls Manager to identify opportunities for process changes that will better balance compliance needs with business operational goals
Serve as first point of contact for compliance-related questions for MEET transactions and processes
Support a review of data trends to identify risk areas and work closely with Legal, Compliance and Audit to solution gaps
Work with Anti-Corruption Program Office and Compliance to ensure MAPP transactions comply with MAPP policy and other healthcare professional policies
Conduct periodic quality reviews of MEET systems to ensure standard controls are functioning as expected
Conduct detailed review/submission of a monthly audit sampling of My Anti-Corruption Policy and Procedures (MAPP) transactions to ensure accuracy
Conduct detailed monthly reviews of selected meetings (via sampling) to ensure adherence to MEET processes
Ensure all transactions are properly documented in applicable MEET system and ensure standards are in place
Support audit preparation and execution
Support Regional Process Integration & Controls Manager in working with ACPO/Compliance to manage approvals for exceptions and identify opportunities for further simplification of MEET processes and controls to better align with business operational goals (while still maintaining a strong compliance posture)
Support trainings related to MEET policies and processes as needed
Support regional lead in raising compliance questions and challenges to Corporate Compliance and / or Audit through regular governance meetings
Raise compliance questions and challenges to Corporate Compliance and / or Audit through regular governance meetings

BASIC QUALIFICATIONS:

Minimum of bachelor’s degree in Business, Finance, or a related discipline
Typical Years of Experience: Less than 2 years of experience in management, compliance, and customer focused operations with significant volumes and risk (including audit and/or finance experience)
Experience with accounting or compliance / audit transactions, preferably in a shared service with strong compliance controls
Fluency in English and Greek is a must; additional languages preferred
Proficiency in PC skills (MS Excel, Word, Power Point) required
Proficiency with data analysis and visualization
High level of self-motivation, energy and flexibility
Strong interpersonal and organizational skills
Ability to manage multiple stakeholders
Good organizational skills to coordinate and manage multiple priorities
Basic technical skills in managing transactions within a system
Basic written and verbal communication skills enabling effective communication with all levels of management
Basic customer service skills and mindset
Understanding of accounting terms and financial cycle
Understanding of compliance / financial controls
Strength with multitasking and ensuring accurate detail

PREFERRED QUALIFICATIONS:

Understanding of MAPP Policy terms and healthcare compliance policies
Comprehensive knowledge and expertise in the technology landscape that supports MEET
Compliance experience and financial or audit controls background
Previous experience with pharmaceutical companies is preferred
Fundamental knowledge of a large compliance related, customer facing operations team
Ability to engage with stakeholders to resolve issues and achieve objectives
Experience with Foreign Corrupt Practices Act transactions preferred

Please apply by sending your CV and a motivational letter in English

LI#PFE

Work Location Assignment: Flexible

Purpose

Breakthroughs that change patients' lives... At Pfizer we are a patient centric company, guided by our four values: courage, joy, equity and excellence. Our breakthrough culture lends itself to our dedication to transforming millions of lives.

Digital Transformation Strategy

One bold way we are achieving our purpose is through our company wide digital transformation strategy. We are leading the way in adopting new data, modelling and automated solutions to further digitize and accelerate drug discovery and development with the aim of enhancing health outcomes and the patient experience.

Flexibility

We aim to create a trusting, flexible workplace culture which encourages employees to achieve work life harmony, attracts talent and enables everyone to be their best working self. Let’s start the conversation!

Equal Employment Opportunity

We believe that a diverse and inclusive workforce is crucial to building a successful business. As an employer, Pfizer is committed to celebrating this, in all its forms – allowing for us to be as diverse as the patients and communities we serve. Together, we continue to build a culture that encourages, supports and empowers our employees.

Disability Inclusion

Our mission is unleashing the power of all our people and we are proud to be a disability inclusive employer, ensuring equal employment opportunities for all candidates. We encourage you to put your best self forward with the knowledge and trust that we will make any reasonable adjustments to support your application and future career. Your journey with Pfizer starts here!

Global Procurement

#LI-PFE

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