Greece Job Openings
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Polish Customer Advisor
Athens
FULL TIME
October 10, 2024
Are you a fluent Polish speaker? You can now work remotely as a Polish CS advisor for a multinational BPO company in Greece, where you will be able to explore Greece and work simultaneously!
Responsibilities
Responsibilities
- Management of incoming calls and email
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships of trust through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team targets and case handling quotas
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Native / near native in Polish
- Good command in English
- Good MS Office skills
- Strong phone contact handling skills and active listening
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication skills
- Ability to multi-task, prioritize, and manage time effectively
- Sales experience with ability to generate revenue with sales and upsell during interactions
- Extra bonus based on performance
- Health care benefits and numerous other discounts
- Meal vouchers
- Relocation Cost (for candidates outside Greece)
- Continuous training and numerous career opportunities in a multinational environment
- Multicultural and modern working environment
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