Patrique Mercier Recruitment PT is excited to announce a remarkable opportunity for Polish-speaking customer service representatives to join a leading electronics company from the comfort of your home in Greece! If you’re passionate about technology and dedicated to providing exceptional customer support, this role is ideal for you.
As a Polish Speaking Customer Service Representative, you will be the first point of contact for customers, assisting them with inquiries, troubleshooting issues, and ensuring a delightful experience with cutting-edge electronics products.
Key Responsibilities:

• Exceptional Customer Support: Provide outstanding assistance to Dutch-speaking customers via phone, email, and chat, addressing inquiries and resolving concerns promptly.
• Product Knowledge: Offer detailed information about the latest electronics products, helping customers make informed decisions.
• Technical Troubleshooting: Diagnose and resolve technical issues related to products, guiding customers through troubleshooting steps for efficient solutions.
• Documentation: Maintain accurate records of customer interactions, inquiries, and resolutions to improve service quality and track feedback.
• Collaboration: Work closely with internal teams to address customer concerns and enhance service delivery processes.

What We’re Looking For:

• Language Proficiency: Fluency in Polish and a strong command of English for effective communication.
• Customer Service Experience: Previous experience in customer service, ideally within the electronics or technology sector.
• Strong Communication Skills: Excellent verbal and written communication abilities, with a knack for conveying technical information clearly and empathetically.
• Problem-Solving Skills: Strong analytical skills and a proactive approach to resolving customer issues.
• Self-Motivated: Ability to work independently and stay organized in a remote work environment.
• Tech-Savvy: Comfortable with various software tools and eager to learn new technologies.

What We Offer:

• Comprehensive Health Insurance: Private health insurance from day one to ensure your well-being.
• Training & Development: Extensive training programs designed to enhance your skills and support your career growth within the company.
• Performance Bonuses: Competitive bonuses to recognize your dedication and contributions to the team.
• Financial Incentives: Two additional salaries per year to help you achieve your financial goals.

Fully Paid Relocation Package:

• Travel Assistance: Support with flights and transfers to help you relocate to Greece if needed.
• Accommodation Support: Assistance in finding housing through agency partnerships.
• Initial Hotel Stay: Fully covered hotel stay for 2-4 weeks to ensure a smooth transition into your new role and environment.

This is an exceptional opportunity to advance your career with a leading electronics company while enjoying the flexibility of remote work in Greece. Apply today and take the next step in your professional journey with us!
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Job Type: Full-time
Pay: 16,000.00€ - 20,000.00€ per year
Application Question(s):

• Are you willing to relocate to Greece?
• Do you have a valid European Passport/ID?