Τοποθεσία Πειραιάς πριν 2 μέρες Ημ. ανάρτησης πριν 2 μέρες Με κάποια εμπειρία Επίπεδο εμπειρίας Με κάποια εμπειρία Πλήρης απασχόληση Τύπος απασχόλησης Πλήρης απασχόληση Μεταφορές / Οδήγηση Κατηγορία θέσης Μεταφορές / Οδήγηση
CMA CGM GREECE is a wholly owned subsidiary of the CMA CGM Group, representing the interests of CMA CGM in Greece. It has currently presence in the two largest ports of Greece, Piraeus & Thessaloniki, offering 30 Line services. CMA CGM GREECE has the best solution for your cargo transport needs and offers top quality services, combining performance, reliability, and quality, through a team of motivated industry professionals.

We are seeking for a dynamic, communicative and customer-service oriented “ Service Delivery Officer ” to join our Customer Care team, in Piraeus office .

Responsibilities & Duties

Loading confirmation to Customers

Local customs declaration

Coordination of changes after call closure

Audit documentation risks and resolve/escalate in a timely manner

Pre-Invoicing Controls

Ensure No Doc No Load Policy

Check & manage missing/incorrect Cargo-In-Transit updates

Manage incorrect/missing partner code issues

Contact claims and escalate complex cases

Requirements & Skills:
University Degree in Maritime and/or Business Administration or relevant Degree

Up to 3 years in a relevant role

Strong verbal/written communication & negotiation

Excellent Command of Greek & English Language

Proficient in Microsoft Office

Sufficient geography knowledge

Time management & self-motivation

Excellent interpersonal skills & customer-service orientation

Benefits

Competitive remuneration package based on the sector & market’s trends

Career development opportunities within CMA CGM Group

Private life/medical insurance & extra benefits

Excellent work environment for a work-life balance