Greece Job Openings

SafeSize

Solutions Architect

Kifisiá

FULL TIME

November 14, 2024

What we do

No matter if you’re the biggest sports fanatic, have a ‘minor’ shoe addiction or you own just one pair of sneakers, you know that finding the “perfect” shoe can be challenging. We’re here to help people find that perfect fitting shoe every single time. We have created a way to make a 3D scan of your feet and match that profile with our own (and the world’s largest) database of 3D-scanned shoes. Our goal is to inspire people to do what they love in maximum comfort, whether it’s running a marathon, dancing all night or simply going for a stroll in the park. As an employer, we strive to translate this philosophy into a happy and balanced lifestyle for all our team members, giving them the opportunity to grow and thrive while doing what they love.

The fit we hope to find

We're looking for a Solutions Architect with a solid technical background and great customer skills. The ideal candidate should have great interpersonal skills and should be analytical, detailed, methodical, and highly organized, with a passion for technology and collaboration. To be successful in this role, you should enjoy complexity and learning about new and varied technologies such as front-end development, cloud infrastructure, computer vision, machine learning, hardware, networking and more. You should also feel comfortable interacting with colleagues and customers from around the world (we currently have customers in 63 countries!)

What you'll do

In this role you will act as the bridge between sales and product/engineering. You will gain a deep understanding of our products, features and end-to-end architecture, and you will become the single point of contact for our sales, account teams and customers for most technical conversations. You will participate in meetings with customers to educate them on the technical details of our products, and you will work with their technical teams to identify and design solutions for customizing and integrating our products into their stores and organizations. Additionally, using your sharp technical skills, you will handle independently customization requests and simple integrations when required, recognizing also when something needs to be escalated to engineering.

To be successful in this role you will need to:

Work with the sales and account teams to understand customer needs and identify any customizations, integrations and new features required for our products.
Act as a technical advisor for our product, explaining its features and capabilities, integration points and identifying possible solutions to customer problems.
Support the sales team in conversations with the customers’ technical teams and through the contracting and project implementation phases (e.g., answering security questionnaires, communicating network requirements, communicating specs and documentation across teams).
Lead new customer implementations, including the configuration and customization of our applications, potentially taking on small coding tasks independently, and coordinating any work required by the engineering team.
Architect and implement integrations with customer systems (e.g., CRM, POS, BI).
Provide clear technical requirements to product and engineering for new features or enhancements based on customer feedback and solution design.
Leverage insights from customer interactions to identify areas where our product could be enhanced or optimized and help prioritize technical needs within the product roadmap.
Partner with the product and engineering team to create high quality documentation and training material for customer solutions.

What you bring

Bachelor’s degree in Computer Science, Informatics or a related field.
3+ years of experience as a Software Engineer developing customer-facing products
2+ years as a Solutions Architect working with sales teams and customers to design, customize and rollout solutions
Comfortable with Java Script and front-end development (knowledge of Vue.js will be a big plus)
Experience with API integrations and common protocols/formats (REST, SOAP etc.)
Some experience with relational databases and SQL queries
Experience with AWS services and infrastructure will be a huge plus
Great project management skills and ability to break down complex work into tasks and milestones
Very comfortable with the software development lifecycle (planning, sprints, testing etc.) and common tools (e.g., Jira, Confluence, git)
Excellent written and oral communication skills (designs, documentations, presentations), with a client-focused approach and open to cross-functional collaboration
Strong analytical skills, a systematic approach to problem-solving, and meticulous attention to detail.
Enthusiasm for learning, creativity in problem-solving, and adaptability to develop new skills.

What Safe Size offers you
Being a great employer is important to Safe Size. We strongly believe in social impact (doing things right AND doing the right things) and offering our employees an awesome experience is a crucial element of that. We see fun and engagement as two core ingredients of a successful team. We encourage our people to find their passion within work and create an inspiring environment for our team, so everyone can excel and continue to grow.

For this position, you will be working at our office in Athens (Greece)

A sneak peek into Safesize perks

Competitive salary
A brand-new office in a beautiful building in Kifisia, Athens, just 1 minute walking distance from the train station, with inspiring interior spaces, a garden and a full kitchen offering healthy breakfast, lunch and snacks.
Volunteer time off: extra time off to spend on assisting a good cause of your choice
Hybrid working model
Monthly team events and drinks
Company laptop and mobile
Commuting expenses covered
Private health insurance
Annual Learning & Development budget

And, most important of all: a driven team of talented Safe Sizers and inspiring place to work and learn, where we work together according to the five company values: Be a force of good - Foster passion & fun - Dream big, start small, learn fast - Take ownership - Build trust and lend a helping hand

Which steps to take

If this sounds like you, click the apply button ! We would love to find out why you would be a great match for this position and why you think Safe Size is a company that fits you. Please do not forget to attach your CV and add a cover letter.

If you have any questions about this position or Safe Size, never hesitate to reach out to us by sending an email to work@safesize.com

We do not work with recruiters for this vacancy, so please do not use the above email address for acquisition.

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