Τοποθεσία Χαλάνδρι πριν 3 μέρες Ημ. ανάρτησης πριν 3 μέρες Entry / Αρχάριος Επίπεδο εμπειρίας Entry / Αρχάριος Πλήρης απασχόληση Τύπος απασχόλησης Πλήρης απασχόληση Τεχνικοί / Service Κατηγορία θέσης Τεχνικοί / Service

Job Description

Technical support on site and via phone for customers in Greece and abroad by providing prompt and courteous assistance to customers by addressing their inquiries about spare parts and offering suitable solutions while liaising with technical experts for complex queries.

Handling end to end Purchase and Sales procedures for spare parts, ensuring accuracy in item selection, pricing, and delivery schedules

Archiving and updating of system data (ERP, CRM) by maintaining comprehensive documentation of spare parts transactions, including sales records, invoices, and warranty information.

Warehouse inventory monitoring of spare parts inventory levels, initiating restocking orders as needed, and maintaining organized records of stock levels and transactions.

Actively promoting spare parts sales through upselling and cross-selling strategies and participate in promotional activities and campaigns.

Candidate’s Profile

Bachelor’s Degree in the Technical Field

Knowledge of auto CAD for mechanical and electrical design: Ability to read and understand mechanical and electrical drawings

Basic knowledge of spare parts and their applications, with the willingness to continuously learn and update product information

Exceptional organizational and multitasking abilities, with a keen attention to detail and problem-solving attitude

Excellent interpersonal and communication skills both in verbal and written communication with the ability to effectively communicate technical information to customers

Ability to work collaboratively with colleagues in the technical department and other teams to ensure seamless customer service and support

Excellent command of English and Greek (written and verbal)

Good computer proficiency, including familiarity with MS Office applications and the ability to learn and navigate inventory management software systems.

Ability to participate in events and exhibitions.

Ability to travel

Company Offers

Competitive remuneration package

Coverage of Travel Expenses

Dynamic and challenging working environment