Impact HK is a non-profit that provides the homeless in Hong Kong with friendship, food, shelter, education and jobs. It believes in the power of kindness in tackling the pressing problem of homelessness in Hong Kong. Every day Impact HK is on the streets supporting the homeless with essentials, building trust and friendships. These friendships open doors towards housing, job creation, sports, counselling, mentorship and nutrition programmes which empower our beneficiaries with pride, health and happiness. It is an innovative and dynamic organisation that has helped more than 180 people into shelter in just three years and supported many more with employment opportunities. It has a core team of eleven staff, as well as employing ten formerly homeless individuals full time.

Impact HK is seeking an experienced individual for the role of office administration and IT support. This position involves providing basic IT support and managing office operations to ensure a smooth and efficient workplace.

Job Duties

Provide basic IT support to end users, including user account setup and installation/maintenance of software and hardware (e.g., computers, CCTV)

Assist with online store operations, including order delivery, inventory control, packaging, and invoicing

Provide front desk support, such as greeting clients and visitors, handling inquiries, and managing postal matters

Maintain conference room bookings and coordinate meeting arrangements, including video and conference call setups

Responsible for maintaining the fixed assets register

Coordinate repair and maintenance requests across multiple locations

Handle office procurement, including vendor sourcing, selection, and evaluation

Oversee contracts for facilities, utilities, and services

Perform any other ad hoc tasks assigned by the supervisor

Requirements

Degree holder with Grade D / Level 3 in HKCEE / HKDSE English (Syllabus B) and Chinese Language

Compassionate and empathetic towards the situation of the homeless and underprivileged in Hong Kong

At least 3 years of relevant experience is required

Good English and Cantonese communication skills

Experience in an NGO setting is an advantage

Sincere and patient, with the ability to work independently

Proficiency in Microsoft Office and its Google Suite counterparts

Interested parties please apply with full resume stating present & expected salary by clicking "Apply Now". Personal data collected will be treated confidential and used for recruitment purpose only. Please note that only shortlisted candidates will be notified.

Contract